Get a business number, greet callers with an IVR menu, ring your team on their mobiles or in the browser, and keep recordings and call logs. No hardware, no per-user fee. Edesy does not provision desk-phone extensions.
Rs 449/mo
Landline number
Rs 1.00/min
Call forwarding
Rs 0
Number setup
No Hardware
Rs 20 Welcome Credit, No Card
INR Billing, GST Invoices
On Edesy, a cloud PBX is a phone system you assemble from parts that ship today: a virtual number (from Rs 449/mo), an IVR Studio menu (Rs 1.00/min), call forwarding to your team (Rs 1.00/min) and browser calling (Rs 1.50/min). There are no desk-phone extensions; an existing PBX connects over a SIP trunk.
What you get and what it costs. Prices exclude 18% GST.
| Item | Details | ||
|---|---|---|---|
| Numbers | Landline Rs 449/mo, mobile or 92-series Rs 499/mo, toll-free Rs 999/mo, Rs 0 setup | ||
| Auto-attendant | IVR Studio: keypad menus, department and language templates, Rs 1.00/min | ||
| Ring groups | Call forwarding: ring all or one by one, sticky agent, Rs 1.00/min | ||
| Softphones | Browser calling (drop-in dialer or JS SDK) Rs 1.50/min; contact center agent desktop | ||
| Voicemail | IVR voicemail step plus an email notification step | ||
| Recordings | Per-number recording, encrypted cloud storage, signed links | ||
| Existing PBX | SIP trunk with IP allowlist or digest auth; FreePBX 17 guide | ||
| Desk-phone extensions | Not offered | ||
| Before you buy | KYC with PAN and Aadhaar, review takes about 24 hours | ||
| Billing | Prepaid INR wallet via Razorpay, GST invoices, no minimum commitment |
Each part is a shipped Edesy product you can use on its own or together
Search by region and type, buy after KYC, and see a paid-until date with auto-renew. Each number can route to one of 11 targets.
Greeting, keypad menu, spoken-answer capture, transfer and dial steps on a drag-and-drop canvas, with a test call before you publish.
Ring a team all at once or one by one, choose the caller ID they see, add screening and hold music, and fall back to backup numbers.
A repeat caller is reconnected to the last person who answered, within a window you set.
Add a voicemail step and an email notification step to any IVR flow; play messages back from call logs.
Make and take calls in a browser with the drop-in dialer or the JavaScript SDK, or use the contact center agent desktop.
Turn recording on per number. Recordings live in encrypted cloud storage and open with signed links.
Per-number call logs, IVR logs with variables and answers, and forwarding analytics.
Keep an existing PBX for extensions and connect it to Edesy numbers for inbound and outbound calls.
From sign-up to a live business number
Create an account and submit PAN and Aadhaar. Review takes about 24 hours. New accounts get a Rs 20 welcome credit.
Search landline, mobile, 92-series or toll-free numbers and buy one. Rs 0 setup.
Pick an IVR template such as the department menu, or create a forwarding rule that rings your team.
Place a test call, publish the flow, connect the number and watch the call logs.
Facts about Edesy, not comparisons
Published per-minute prices
No per-user fee for IVR or forwarding
Rs 0 number setup
Prepaid INR wallet with GST invoices
Self-serve KYC and numbers
IVR templates and a test call
Browser calling with no app install
SIP trunk for an existing PBX
How teams combine numbers, IVR, forwarding and softphones
Small Business
Give a small business one professional number without buying PBX hardware. Buy a virtual number (Rs 449/mo...
Multi-Branch Office
Publish one number and let an IVR department menu send each caller to the right branch, where a forwarding...
Remote Teams
Let a remote team answer the company number from anywhere. Forward calls to their mobiles, or have them take...
Call Center
For a support or sales desk, the Edesy cloud contact center adds queues, skills and routing (round robin...
Auto-Attendant
Greet callers with a recorded or text-to-speech message, offer a keypad menu by department, and take a...
Extensions
Edesy does not assign internal extensions or support 3-4 digit internal dialing. What you can do: route...
Multi-Location
Search numbers by region and type, buy one per location after KYC, and point each at its own IVR flow or...
Startups
Start with one number and pay per minute from a prepaid wallet: IVR Rs 1.00/min, forwarding Rs 1.00/min...
What teams in each industry set up on Edesy
SMB & Startups
A phone system for small businesses and startups: one virtual number, an IVR menu and forwarding to your...
Real Estate
Route property enquiries to the right agent with a forwarding rule. Sticky agent reconnects a repeat caller...
Healthcare Clinics
Answer clinic calls with a department menu, forward to the front desk or a doctor's assistant, and take a...
Legal Firms
A professional greeting, a menu that reaches the right associate, and recordings of client calls kept in...
Accounting & CA Firms
Handle tax-season peaks by ringing several staff at once and falling back to backup numbers or voicemail when...
Retail Chains
Give each store its own number or route one central number by store with an IVR menu, all billed from one...
Hotels & Hospitality
A reservations number with a menu for bookings and front desk, forwarded to staff mobiles. Room-to-room...
Manufacturing
Route customer and dealer calls to sales, service or dispatch with an IVR menu. Plant intercom and paging are...
Pay per minute from a prepaid INR wallet, or ask sales for the IVR + forwarding package. Prices exclude 18% GST.
What Edesy offers, set against other providers' names. We publish facts about Edesy only.
Share your use case and volume. We reply within one working day with a setup plan and pricing.
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New accounts get a Rs 20 welcome credit; no card needed to sign up. Prices exclude 18% GST.