Question 1

How does Cloud PBX work for startups?

Accepted Answer

Start with one number and pay per minute from a prepaid wallet: IVR Rs 1.00/min, forwarding Rs 1.00/min, browser calling Rs 1.50/min. There is no per-user fee and no contract. New accounts get a Rs 20 welcome credit; no card needed to sign up.

Question 2

What industries use Cloud PBX for startups?

Accepted Answer

Cloud PBX for startups is commonly used by Tech Startups, D2C Brands, SaaS, FinTech businesses.

Question 3

Does Edesy sell a cloud PBX?

Accepted Answer

Not as a PBX with extensions and desk phones. Edesy gives you the parts of a cloud phone system: virtual numbers, IVR Studio menus, call forwarding to your team, browser softphones, recordings and call logs. If you need extensions or desk phones, keep your PBX and connect it to Edesy with a SIP trunk.

Question 4

Do I need any hardware?

Accepted Answer

No. Calls can be forwarded to ordinary mobiles or landlines, or answered in a browser with Edesy browser calling or the contact center agent desktop. Edesy does not provision or register desk phones.

Question 5

How much does it cost?

Accepted Answer

Numbers cost Rs 449/mo (landline), Rs 499/mo (mobile) or Rs 999/mo (toll-free), with Rs 0 setup. IVR Studio is Rs 1.00/min, call forwarding Rs 1.00/min and browser calling Rs 1.50/min, paid from a prepaid INR wallet. Prices exclude 18% GST.

Startup Phone System

Key Benefits

Industries

FAQ

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