Edesy Blog
Practical guides, product updates, and deep-dives on building modern commerce experiences.
How to A/B Test AI Voice Call Scripts
A simple way to A/B test AI voice call scripts: split the list, change one line, compare outcome rates on enough calls, then roll out the winner.
Edesy Team
When Your AI Agent Promises a Tool It Lacks
An AI voice agent told customers their visit was booked, but no booking was made. Why it happens, how to find it, and the confirm-then-extract fix.
Edesy Team
Blank Sheet Columns After AI Calls? Fix It
Why AI call results land in Google Sheets with empty columns, and how to fix it by matching the agent's field names to your sheet's column mapping.
Edesy Team
How to Fix Dead Air on AI Voice Calls
Why AI voice calls go silent after "hello" or mid-call, from real incidents: missing model settings, silent tool calls, recording announcements.
Edesy Team
Recording Consent Wording for AI Calls in India
Ready-to-use wording to tell callers an AI call is automated and recorded, in English, Hindi and regional languages, with where to place it and what to avoid.
Edesy Team
Run an AI Calling Campaign to 10,000 Contacts
How to call 10,000 people with an AI voice agent in India: prepare the list, write one script, set the calling window and retries, and get results in Excel.
Edesy Team
AI Calling for Solar Installers: Lead to Survey
How rooftop solar installers use AI voice calls to call every lead, qualify the home, explain the subsidy and book a free site survey. Real flow, results.
Edesy Team
AI Calls vs Call Screening and Announcements
Stop AI voice agents talking to call-screening assistants, "call is recorded" notices and network announcements. Prompt rules from real calls.
Edesy Team
AI Calls for Diagnostic Labs: Bookings & Reports
How diagnostic labs use AI voice calls for home collection booking, fasting instructions, report-ready alerts and repeat-test reminders.
Edesy Team