Cloud IVR with multi-level keypad menus, spoken-answer capture, text-to-speech in English, Hindi, Bengali, Tamil, Telugu and Marathi, recorded prompts in any language, and call routing to any number. Answers calls 24/7.
Visual Flow Builder
Text-to-Speech in 6 Languages
₹20 Free Credit, No Card
Prepaid Per-Minute Billing
Text-to-Speech Languages
Language via Recorded Prompts
Ready-Made Flow Templates
Prepaid Wallet Billing
Everything you need to automate your phone system
Build multi-level keypad menus on a visual canvas, with timeout and no-match paths
Text-to-speech in English, Hindi, Bengali, Tamil, Telugu and Marathi with Google or ElevenLabs voices, or your own recordings in any language
Route callers by keypress to a phone number, SIP address, registered user or voicemail, or decline unwanted calls. Time-of-day routing is on the roadmap
Never miss a call with always-on automated attendant
Per-call logs with keypresses, spoken answers, variables, recordings and hangup cause, plus HTTP and email logs
Send call data to your CRM or helpdesk with signed HTTP requests, and trigger outbound calls via API
Steps you can drop onto the canvas, each with its own guide
Ask a question and capture the caller's spoken answer as text, with re-ask and expected words. Keypad stays the way to pick menu options.
Call your API from the flow with GET, POST, PUT, PATCH or DELETE. Signed, logged, async with retries or sync with Success and Failure branches.
Hand the call to your own AI voice bot over a WebSocket, straight away or after a 'press 0 for a person' menu.
Take a recorded message with a beep and a maximum length, and email your workspace owner when a caller reaches that step.
POST a call that runs a published flow, with per-call variables, a reference ID, an idempotency key and a signed status callback.
Start from 13 ready-made flows: department menu, language selection, 1 to 5 survey, COD confirmation, AI assistant and more.
Built for Indian businesses with global standards
Answer calls 24/7
Professional brand image
Never miss a customer call
Self-service options
No hold time for simple queries
Multiple language options
Quick routing to right department
From signup to live IVR in under an hour
Create your account and get ₹20 free credit to build and test your flow. No credit card required.
Use our visual flow builder to create your call menu structure.
Type prompts for text-to-speech in six languages and preview the audio without a call, or upload recordings in any language.
Place a test call to your own phone, publish the flow, and connect your phone number.
IVR solutions for every business need
Answer every call with a menu that sends the caller to the right department, so ...
Handle calls that arrive when nobody is in the office - state your hours, offer ...
Let a flow end in voicemail when nobody can answer, and have the team alerted by...
Let callers log a complaint through the menu and capture the details as a record...
Route callers to their nearest branch, dealership or service centre from the men...
Handle high-volume hiring calls with a menu that answers the repetitive question...
Let customers hear renewal information, request a renewal link or callback by ke...
Walk callers through the common fixes before a call reaches support, so the engi...
Take confirmations and enquiries for an event over the phone, which is how a lar...
Play the current service status to callers during an outage, so a spike in calls...
Automate customer support with keypad IVR menus. Route calls to the right depart...
Let customers confirm, reschedule, or cancel appointments by keypress, and send ...
Call customers with order and delivery updates using per-call variables from the...
Automate payment reminders and collection calls. Customers press a key to get a ...
Collect customer feedback and NPS scores by keypad via automated calls, with eve...
Pre-qualify leads with keypad questions before routing to sales, and send each a...
Cut no-shows with automated reminder calls that let patients confirm, reschedule...
Automate EMI and bill payment reminder calls with a visual flow builder and DTMF...
Let customers key in their loan account number and request a balance, EMI date, ...
Turn missed calls into qualified leads. Callers give a missed call to your virtu...
Serve callers with text-to-speech in English, Hindi, Bengali, Tamil, Telugu and Marathi, and in any other langua...
Tailored IVR solutions for your industry
IVR for healthcare
IVR for banking & finance
IVR for e-commerce
IVR for insurance
IVR for logistics & delivery
IVR for education
IVR for diagnostics & labs
IVR for nbfc & lending
IVR for government & utilities
IVR for hotels & hospitality
IVR for real estate
IVR for automotive & dealerships
₹1 per minute plus text-to-speech per character, from a prepaid wallet, with ₹20 free credit on sign-up and no card needed. Prices exclude 18% GST.
See how Edesy compares to other IVR providers
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Start free with ₹20 credit on sign-up, no credit card required. Build your first flow in minutes.