Question 1

How does Cloud PBX work for small business?

Accepted Answer

Give a small business one professional number without buying PBX hardware. Buy a virtual number (Rs 449/mo landline, Rs 499/mo mobile), greet callers with an IVR Studio menu and forward calls to your staff's mobiles, ringing all at once or one by one.

Question 2

What industries use Cloud PBX for small business?

Accepted Answer

Cloud PBX for small business is commonly used by Startups, SMBs, Freelancers, Agencies businesses.

Question 3

Does Edesy sell a cloud PBX?

Accepted Answer

Not as a PBX with extensions and desk phones. Edesy gives you the parts of a cloud phone system: virtual numbers, IVR Studio menus, call forwarding to your team, browser softphones, recordings and call logs. If you need extensions or desk phones, keep your PBX and connect it to Edesy with a SIP trunk.

Question 4

Do I need any hardware?

Accepted Answer

No. Calls can be forwarded to ordinary mobiles or landlines, or answered in a browser with Edesy browser calling or the contact center agent desktop. Edesy does not provision or register desk phones.

Question 5

How much does it cost?

Accepted Answer

Numbers cost Rs 449/mo (landline), Rs 499/mo (mobile) or Rs 999/mo (toll-free), with Rs 0 setup. IVR Studio is Rs 1.00/min, call forwarding Rs 1.00/min and browser calling Rs 1.50/min, paid from a prepaid INR wallet. Prices exclude 18% GST.

Small Business Phone System

Key Benefits

Industries

FAQ

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