Edesy Docs
Documentation
Voice AI, telephony and messaging APIs for India. Guides, API references and quick starts for every Edesy product.
Voice & Telephony
Voice and telephony APIs
AI voice agents, voice OTP, number masking, missed call service and SIP trunking on Indian numbers.
AI Voice Agent
Build AI voice agents that call in Hindi, Tamil and other Indian languages: setup, telephony, STT, TTS, LLM and API.
163 guides
Voice OTP API
We call the user and read the OTP aloud, then post the result to your webhook. Rs 1.50 per answered minute.
10 guides
Number Masking API
Hide customer and agent numbers behind a virtual number, with two-way sessions or click-to-call.
20 guides
Missed Call Service
Callers give a missed call, you get their number. Log, CSV export and a signed real-time webhook.
20 guides
SIP Trunking for AI Voice Agents
Indian DID numbers over SIP for Vapi, Retell, LiveKit, Bolna or your own voice agent.
10 guides
SIP Trunking
A SIP trunk for your PBX or AI voice agent on Indian numbers. Rs 0.50/min, 60-second pulse, unanswered calls free.
24 guides
Voice API
Place and receive calls on Indian numbers with one REST API. VoiceML, Media Streams and Conversation Relay. Rs 0.50/min.
43 guides
IVR Studio
Drag-and-drop IVR call flows on Indian numbers, plus an outbound IVR API. Rs 1/min, Rs 20 free credit.
39 guides
COD Order Calls
Every COD order gets a call in Hindi or English. Press 1 to confirm, 2 to cancel, and the answer goes back to your store.
17 guides
Edesy Collect
Payment-reminder calls with caller-ID rotation, attempt caps and stop-on-payment. Plans from Rs 1,499 a month.
16 guides
Call Forwarding
Forward a business number to up to 5 phones. Ring all or one by one, with screening, hold audio and sticky agent. Rs 1.00/min.
16 guides
Paid Calls
Get paid before the call connects. Money goes to your own Razorpay; Edesy takes no fee on payments. Talk time Rs 1.00/min.
8 guides
Call Tracking
Dynamic number insertion with UTM and gclid capture, call-to-visit matching, reports and a Google Ads offline-conversion CSV. No tracking fee.
7 guides
Edesy Phone
Call from your business number in the browser or through your own mobile. Numbers from Rs 449 a month, Rs 0 setup.
9 guides
Cloud Contact Center
Queues, a browser agent desktop, live monitoring and AI call summaries. From Rs 1,500 per agent per month.
19 guides
Browser Calling SDK
Call phone numbers from your CRM or web app with a token endpoint, a drop-in dialer or the JavaScript SDK.
12 guides
Edesy CRM
Call your CRM leads with an AI voice agent and get the outcome back on the contact.
3 guides
CRM Integrations
LeadSquared and Zoho CRM calling: click-to-call, call logs with recordings, screen-pop and lead-owner routing. Rs 1.50/min, no connector fee.
5 guides
Edesy OnCall
Uptime and cron monitoring with phone-call alerts and escalation. Free plan with 3 monitors.
13 guides
Messaging & Automation
Messaging and automation
WhatsApp campaigns, chatbots and email journeys.
Email Platform
Email, SMS and push campaigns and automated customer journeys.
45 guides
Convo AI for WordPress
Put the Convo AI chat widget on any WordPress site and connect WooCommerce order data.
4 guides
WhatsApp on an Edesy Number
Put WhatsApp on a virtual or landline-style Indian number. We catch Meta's verification call and pass it to your phone.
10 guides
Free Tools guides
Complete guides and tutorials for all free online tools