Edesy agents answer phone, web widget and WhatsApp calls; they do not join Discord. You can post call summaries and alerts to a Discord channel with a Discord webhook, Zapier, n8n or Make.
Call events
or n8n / Make
API
Channel
What you can build with a webhook, Zapier or n8n
Not supported: agents do not join Discord voice channels
Not supported: there is no Edesy Discord bot
Post a message to a Discord webhook when a call ends
Not supported
Your own bot can start calls through the Edesy REST API
Include extracted fields and transcript links in the post
Connect through a webhook or an automation tool
Create an incoming webhook for a channel
Choose Zapier, n8n, Make or your own endpoint
Subscribe to Edesy call events
Filter by call outcome
What is real today, in one table
| Item | Details |
|---|---|
| Connection type | No native Discord connector. You connect through a custom HTTP function, a webhook, Zapier, n8n or Make. |
| During the call | A custom HTTP function can call the Discord API or a Discord webhook to post a message, with placeholders, response mapping and keys stored in the credential vault |
| After the call | Workflow webhook step or webhook subscription on call.ended, call.analyzed, call.failed, call.extracted or call.recording_ready (HMAC-signed, 5 delivery attempts) |
| Starting calls | Start a call from Discord events through the Zapier Start Call action, the n8n node or the REST API (/api/v1, vp_live_ keys) |
| Not supported | Agents joining Discord voice channels, an Edesy Discord bot, moderation |
| Setup | Self-serve with a template or your own HTTP function; our team can help scope it on request |
Common questions
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
Post AI call summaries to Discord with a webhook, Zapier or n8n
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