Connect your Exotel account and numbers to Edesy AI voice agents in India. Exotel is a self-serve telephony provider: add it in Phone Numbers with your SID, API key and token, then assign the number to an agent.
Telephony
Exotel numbers
Directions
Billing
What you can do with AI Voice Agent + Exotel
Add Exotel as a telephony provider in the Edesy dashboard
Use the virtual numbers already on your Exotel account
Answer calls and place campaign calls through Exotel
Outbound calls route through the Voicebot applet in your Exotel App Bazaar app
Per-agent calling window and retry policy for outbound calls
Every call logged with transcript, recording and outcome
Self-serve setup in Phone Numbers
SID, API key, API token and number
Optional subdomain and App Bazaar App ID
AI agent assignment
Start handling calls
What is real today, in one table
| Item | Details |
|---|---|
| Connection type | Telephony provider, self-serve in Phone Numbers |
| Credentials | Exotel SID, API key, API token and phone number |
| Optional fields | API subdomain (Mumbai default, Singapore or US accounts differ) and App Bazaar App ID |
| Outbound calls | Route through the Voicebot applet in your Exotel custom app |
| Inbound calls | Assign the Exotel number to an agent to answer calls |
| Billing | Exotel bills telephony; Edesy bills AI minutes from ₹4/min (+ telephony) |
Common questions
Connect AI voice agents to your stack
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
Add your Exotel number in Phone Numbers and assign it to an agent
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