AI-Powered CRM

AI Voice Agent + Freshsales

Freshsales has no native Edesy connector. Start calls from Freshsales events through Zapier, n8n or Make, read records mid-call with a custom HTTP function, and send outcomes back with a webhook.

Zapier

Start Call

HTTP

Functions

Webhooks

Call events

75+

Languages

Freshsales Integration Features

What you can do with AI Voice Agent + Freshsales

Call New Leads

A Zapier, n8n or Make flow on a new Freshsales lead starts a call

Outcome Write-back

Send the call outcome and extracted fields back to Freshsales fields

Auto Follow-ups

Freshsales workflows that send webhooks can start calls through Zapier, n8n or the REST API

Mid-call Lookups

A custom HTTP function can read a Freshsales contact during the call

Meeting Booking

The agent books into Google Calendar or Cal.com; your flow logs it in Freshsales

Call Analytics

Outcomes, transcripts and recordings live in Edesy call history

How Freshsales Integration Works

Connect through Zapier, n8n or an HTTP function

  1. Step 1 of 4: Connect CRM

    Freshsales API

  2. Step 2 of 4: Build the agent

    Prompt, flow or AI Flow

  3. Step 3 of 4: Add a route

    Zapier, n8n, Make or webhook

  4. Step 4 of 4: Go Live

    Start AI calling

How it connects

What is real today, in one table

ItemDetails
Connection typeNo native Freshsales connector. You connect through a custom HTTP function, a webhook, Zapier, n8n or Make.
During the callA custom HTTP function can call the Freshsales API to look up or update contacts, with placeholders, response mapping and keys stored in the credential vault
After the callWorkflow webhook step or webhook subscription on call.ended, call.analyzed, call.failed, call.extracted or call.recording_ready (HMAC-signed, 5 delivery attempts)
Starting callsStart a call from Freshsales events through the Zapier Start Call action, the n8n node or the REST API (/api/v1, vp_live_ keys)
SetupSelf-serve with a template or your own HTTP function; our team can help scope it on request

Freshsales Integration FAQ

Common questions

More India Integrations

Connect AI voice agents to your stack

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Ready to Connect Freshsales?

Connect Freshsales through Zapier, n8n or an HTTP function

Start Free Trial

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Malayalam
Education

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Malayalam language supportEducation sector use case

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Tamil
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AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

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Assamese
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Assamese language supportSolar/renewable energy sector

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Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

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Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

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Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available