Part of the Edesy Business Telephony Suite
Click-to-Call

A Callback Button for Your Website

Visitors enter their number and get a call back. Edesy rings your team first, then the visitor, and bridges the call. Add WebRTC browser calling to your app at Rs 1.50/min.

Team Rings First, Then the Visitor

Business Hours and Allowed Domains

Browser Calling Rs 1.50/min

Prepaid INR Wallet

What Edesy click-to-call does

Edesy click-to-call is a website callback widget. A visitor enters their phone number, Edesy calls your team first, then calls the visitor and bridges the two. You control business hours, allowed domains and countries, and daily and concurrent limits. For calls inside a browser, Edesy WebRTC calling costs Rs 1.50 per minute.

Click-to-Call Facts

Prices exclude 18% GST.

ItemDetails
Call flowVisitor requests a callback; your team rings first; then the visitor; then bridged
EmbedOne script tag with your widget ID; JS API window.ClickToCallWidget
LookPosition, colour, greeting, button text, offline message
AvailabilityBusiness hours with timezone (default Asia/Kolkata); allowed domains; allowed countries (default India)
LimitsConcurrent 1 to 100 (default 5); daily 1 to 10,000 (default 100)
AnalyticsImpressions, clicks, calls initiated, calls connected; page URL and referrer per call
Widget billingPer minute from your prepaid wallet, plus an Edesy number; ask us for the rate
Browser callingWebRTC SDK or drop-in dialer, Rs 1.50/min, 1-minute minimum

Click-to-Call Features

What the widget and browser calling do today

Callback Widget

A visitor enters their number. Your team is called first, then the visitor, and the two are bridged.

Business Hours

Accept requests only in your hours, read in your timezone, with an offline message the rest of the time.

Allowed Domains and Countries

Choose which websites can load the widget and which countries' numbers it accepts.

Call Limits

Cap calls in progress (1 to 100) and calls per day (1 to 10,000) so a busy page cannot flood your team.

Funnel Analytics

Impressions, clicks, calls initiated and calls connected per widget, with page URL and referrer on each call.

Browser Calling (WebRTC)

Real phone calls from a browser with the drop-in dialer or JS SDK: mute, hold, DTMF and incoming calls.

How It Works

From widget to bridged call

  1. Step 1 of 4: Create a widget

    Name it, set the team number to call first, and choose position, colour, greeting and button text.

  2. Step 2 of 4: Set availability and limits

    Turn on business hours, add allowed domains and countries, and set daily and concurrent call limits.

  3. Step 3 of 4: Paste the script tag

    Copy the embed code with your widget ID and paste it before the closing body tag on your site.

  4. Step 4 of 4: Calls get bridged

    A visitor requests a call. Edesy rings your team, then the visitor, and bridges the two. The call shows up in the widget's analytics.

Use Cases

Where teams put a callback button

Industries

Callback widget by industry

Pricing

Pay per minute from a prepaid wallet. No plan fee. Prices exclude 18% GST.

Most Popular
Browser Calling (WebRTC)
Rs 1.50/ min
Real phone calls from a browser
  • 1-minute minimum per call
  • Drop-in dialer or JS SDK
  • Short-lived tokens minted on your server
  • Mute, hold, DTMF, incoming calls
  • TURN included
Start Browser Calling
Callback Widget
Per minutefrom your wallet
Website button that calls your team, then the visitor
  • Billed per minute from your prepaid wallet
  • Plus an Edesy number (landline Rs 449/mo, mobile Rs 499/mo)
  • Business hours, allowed domains and countries
  • Daily and concurrent call limits
  • Ask us for the per-minute rate
Talk to Sales

Evaluating Other Providers?

What Edesy offers if you are comparing click-to-call tools

Tell us about your calls

Share your use case and volume. We reply within one working day with a setup plan and pricing.

Frequently Asked Questions

Docs and Related Products

Set up the widget, or pick another way to connect callers

Add a Callback Button to Your Website

New accounts get a Rs 20 welcome credit; no card needed to sign up.