Question 1

How does click-to-call for instant lead callback work on Edesy?

Accepted Answer

Connect a website lead to your team while they are still on the page. The visitor enters their number, Edesy calls your team first, then the visitor, and bridges the two over the phone network. Callers see your Edesy number as caller ID.

Question 2

What industries use instant lead callback click-to-call?

Accepted Answer

Instant Lead Callback click-to-call is commonly used by Real Estate, EdTech, D2C, Financial Services businesses.

Question 3

What is a click-to-call widget?

Accepted Answer

A button on your website. A visitor clicks it, enters their phone number and requests a callback. Edesy calls your team first; when someone answers, Edesy calls the visitor and bridges the two calls.

Question 4

Do visitors need to install anything?

Accepted Answer

No. Visitors only enter their phone number. The call reaches them as a normal phone call.

Question 5

What is WebRTC browser calling?

Accepted Answer

A separate Edesy product for real phone calls from a browser. Your server mints a short-lived token, then the drop-in dialer or the JS SDK places and receives calls with mute, hold and DTMF. It costs Rs 1.50/min with a 1-minute minimum, excluding 18% GST.

Instant Lead Callback Widget

Key Benefits

Industries

FAQ

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