Name: Edesy Click-to-Call
Brand: Edesy
Price: 1.50 INR
Availability: InStock

Question 1

How much does browser calling cost?

Accepted Answer

WebRTC browser calling is Rs 1.50 per minute with a 1-minute minimum per call. Prices exclude 18% GST.

Question 2

How are callback widget calls billed?

Accepted Answer

Per minute from your prepaid wallet. The widget also needs an Edesy number for caller ID (landline Rs 449/month, mobile or 92-series Rs 499/month, Rs 0 setup). Ask us for the per-minute rate for your volume.

Question 3

Is there a monthly plan or call cap?

Accepted Answer

No. There is no widget plan fee and no plan-based call cap. You set daily (1 to 10,000) and concurrent (1 to 100) call limits on each widget yourself.

Question 4

Is there a free trial?

Accepted Answer

There is no free trial. New accounts get a Rs 20 welcome credit; no card needed to sign up.

Question 5

How do I pay?

Accepted Answer

Top up a prepaid INR wallet with Razorpay. Usage is deducted in real time and you get GST invoices. There is no minimum commitment.

Question 6

What is a click-to-call widget?

Accepted Answer

A button on your website. A visitor clicks it, enters their phone number and requests a callback. Edesy calls your team first; when someone answers, Edesy calls the visitor and bridges the two calls.

Question 7

Do visitors need to install anything?

Accepted Answer

No. Visitors only enter their phone number. The call reaches them as a normal phone call.

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