Question 1

How does click-to-call for loan enquiry callback work on Edesy?

Accepted Answer

Let applicants request a call from a loan officer on your loan pages. The widget rings your team first, accepts only Indian numbers by default, and places calls only during the hours you set.

Question 2

What industries use loan enquiry callback click-to-call?

Accepted Answer

Loan Enquiry Callback click-to-call is commonly used by NBFC & Lending, Financial Services, FinTech, Banking businesses.

Question 3

What is a click-to-call widget?

Accepted Answer

A button on your website. A visitor clicks it, enters their phone number and requests a callback. Edesy calls your team first; when someone answers, Edesy calls the visitor and bridges the two calls.

Question 4

Do visitors need to install anything?

Accepted Answer

No. Visitors only enter their phone number. The call reaches them as a normal phone call.

Question 5

What is WebRTC browser calling?

Accepted Answer

A separate Edesy product for real phone calls from a browser. Your server mints a short-lived token, then the drop-in dialer or the JS SDK places and receives calls with mute, hold and DTMF. It costs Rs 1.50/min with a 1-minute minimum, excluding 18% GST.

Click-to-Call for Loan Enquiry Callbacks

Key Benefits

Industries

FAQ

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