Question 1

How does click-to-call for form-to-call work on Edesy?

Accepted Answer

Open the callback widget from your own contact or demo button with window.ClickToCallWidget, so a visitor who is ready to talk can request a call in the same step. Calls go to the team number set on the widget.

Question 2

What industries use form-to-call click-to-call?

Accepted Answer

Form-to-Call click-to-call is commonly used by SaaS, EdTech, Real Estate, Insurance businesses.

Question 3

What is a click-to-call widget?

Accepted Answer

A button on your website. A visitor clicks it, enters their phone number and requests a callback. Edesy calls your team first; when someone answers, Edesy calls the visitor and bridges the two calls.

Question 4

Do visitors need to install anything?

Accepted Answer

No. Visitors only enter their phone number. The call reaches them as a normal phone call.

Question 5

What is WebRTC browser calling?

Accepted Answer

A separate Edesy product for real phone calls from a browser. Your server mints a short-lived token, then the drop-in dialer or the JS SDK places and receives calls with mute, hold and DTMF. It costs Rs 1.50/min with a 1-minute minimum, excluding 18% GST.

Form-to-Call with Your Own Button

Key Benefits

Industries

FAQ

Ready for Form-to-Call?