Connect AI voice agents to Shopify with the native Shopify plugin. Agents look up orders, track shipments and update orders mid-call, and can write call outcomes back as order tags or notes.
Shopify Plugin
Order Data
Tags & Notes
Cart & Cancel Calls
What you can do with AI Voice Agent + Shopify
Find an order by order number or the caller's phone number and read status and items
Read fulfilment and tracking details for a delivery update
Outbound calls that confirm a cash-on-delivery order, with the outcome saved on the order
Cancel an order, update the shipping address or add an order note during the call
Answer questions about products using your Shopify catalog
Shopify app (coming to the App Store): abandoned-cart and cancelled-order calls with consent, DND and quiet-hours checks
Connect the store, then build the agent
Add your store credentials in the dashboard
Order lookup, tracking and update tools
Assign a phone number to the agent
Test in Test Center, then take calls
What the Shopify integration does today
| Item | Details |
|---|---|
| Connection type | Native Shopify plugin on the default runtime |
| During the call | Order lookup, list orders, track shipment, cancel order, update order, add order note, update shipping address, product lookup |
| After the call | Write call outcomes back to the order as tags or notes |
| Shopify app | Abandoned-cart and cancelled-order calls with consent, DND and quiet-hours checks. Coming to the App Store; until then it connects via webhooks |
| Function template | Shopify order status template for a custom HTTP function |
| Messaging | Send SMS, WhatsApp or email follow-ups from the same agent |
Common questions
Connect AI voice agents to your stack
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
More AI voice agent resources
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
Audio player powered by Google Drive
Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
Audio player powered by Google Drive
Open in DriveFrom ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.