Connect your Twilio account to Edesy AI voice agents. Twilio is a self-serve telephony provider: add your Account SID, Auth Token and number in Phone Numbers. Twilio SMS and WhatsApp messaging are also built in.
Telephony
Twilio numbers
Directions
What you can do with AI Voice Agent + Twilio
Use the numbers already on your Twilio account
Answer calls and run outbound campaigns on Twilio numbers
Hand the caller to a named destination number
Send WhatsApp messages during and after calls through Twilio
Recordings with signed links in Edesy call history
Send SMS mid-call or from a workflow via Twilio
Self-serve setup in Phone Numbers
Account SID, Auth Token and number
Assign to AI agents
Inbound/outbound setup
AI handles calls
What is real today, in one table
| Item | Details |
|---|---|
| Connection type | Telephony provider, self-serve in Phone Numbers |
| Credentials | Twilio Account SID, Auth Token and phone number (E.164) |
| Calls | Inbound and outbound on your Twilio numbers; cold transfer to named destinations |
| Messaging | Send SMS and WhatsApp through Twilio, mid-call or from workflows |
| Numbers | Bring your own Twilio numbers; buy Indian numbers from Edesy instead if you prefer |
| Billing | Twilio bills telephony; Edesy bills AI minutes from ₹4/min (+ telephony) |
Common questions
Connect AI voice agents to your stack
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
Add your Twilio number in Phone Numbers and assign it to an agent
More AI voice agent resources
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