Edesy Phone stops reps calling leads from personal numbers. Each rep calls from the browser or through their own mobile, and the lead always sees your business number. Call-backs come to that number and ring a verified mobile, every call is logged with cost, and computer calls can be recorded. Nothing leaves when a rep does.
Leads see one business number
Every call logged
No new SIMs
What it does for your team
| Need | How Edesy Phone handles it |
|---|---|
| Reps calling from personal mobiles | Reps call from the browser or via their own mobile with the business number as caller ID |
| Lead call-backs | Come to the business number and ring the verified mobile you set for that number |
| Knowing who called whom | Call history with outcome, duration and cost for every call |
| Checking what was said | Computer calls are recorded when recording is on; play them from history |
| New joiners | Invite by email as Member; they're calling in minutes |
| Leavers | Remove them from the team; the number and the history stay with you |
| Several campaigns | Buy a number per team or campaign and let reps pick the caller ID |
| Controlling cost | Prepaid wallet, rate shown before each call, international calling off unless allowed |
What usually goes wrong
Customers save the rep's personal number. When the rep resigns, the call-backs go with them.
Leads get calls from different personal numbers and stop picking up.
You can't see who called, how long, or what it cost.
Second SIMs and handsets add cost and admin for every new rep.
All in phone.edesy.in
Dial from the laptop with a headset: hold, mute, keypad and a call-quality meter.
Edesy rings the rep's own mobile first, then the lead. Indian numbers only.
Admins choose whether reps can pick which business number they call from.
Outcome, duration and cost per call, with Call again.
Play recorded computer calls from the history to review pitches.
Admins invite and manage reps; members just call.
A week or less for most teams
A landline is Rs 449/month, a mobile or 92-series number Rs 499/month, no setup fee.
KYC covers the whole workspace.
Send email invites; reps sign in at phone.edesy.in or install the app.
Desk reps use the browser with a headset; field reps verify their mobile for call via my phone.
New leads are called only from the business number from now on.
No plan fee, no per-user fee. Prices exclude 18% GST.
| Item | Price |
|---|---|
| Landline (local) number | Rs 449 a month, Rs 0 setup |
| Mobile or 92-series number | Rs 499 a month, Rs 0 setup |
| Calls | Billed per minute from your Edesy wallet. The rate is shown on the Phone page before you dial |
| Call via my phone | Two legs are placed (your mobile, then the customer), so it costs a little more than a computer call; the rate is shown before you dial |
| Wallet top-up | From Rs 100, GST added at checkout |
| Welcome credit | Rs 20 on every new Edesy account, no card needed |
| Tax | All prices exclude 18% GST |
Explore more comparisons, alternatives, and resources
Tell us how many reps you have and how they call today. We reply within one working day with a rollout plan.
Sign up at phone.edesy.in, verify your business and pick a number from Rs 449 a month. Rs 20 free credit, no card. Prices exclude 18% GST.