Edesy Phone gives a clinic or small office one business number without a landline or desk phone. Calls to the number ring the front-desk mobile, and staff call patients or clients back from the computer or through their own mobile with the business number showing. Every call is listed with its outcome, duration and cost.
No landline or desk phone
Calls ring the front desk
Staff numbers stay private
What it does for your team
| Need | How Edesy Phone handles it |
|---|---|
| One number to publish | A landline (Rs 449/month) or mobile number (Rs 499/month) for your board, website and Google listing |
| Answering calls | Incoming calls ring the verified mobile you choose, such as the front desk's |
| Calling back | From the front-desk computer with a headset, or through a staff member's own mobile |
| Keeping staff numbers private | Patients and clients see the business number on every call |
| Who called back whom | Call history with outcome, duration and cost |
| Several staff | Invite by email; Owner, Admin and Member roles |
| Cost control | Prepaid wallet; outgoing and international calling can be switched off for the workspace |
| Without hardware | Runs in the browser and installs as an app; nothing to wire up |
What usually goes wrong
Calls are missed when the receptionist steps away.
Patients and clients end up with staff members' private numbers.
Nobody knows whether a follow-up call was made.
Desk phones and wiring cost money and break.
All in phone.edesy.in
Calls to the business number ring the verified mobile you set for it.
The receptionist calls from the browser with a headset.
Call via my phone rings the staff member's mobile first, then the patient or client.
Every call with outcome and duration.
When recording is on for the workspace, play computer calls from history.
Owner, Admin and Member, invited by email.
A week or less for most teams
A local landline number most patients recognise, or a mobile number.
PAN, Aadhaar last 4 and GSTIN if registered; usually reviewed in about 24 hours.
Verify the front-desk mobile; new numbers ring it automatically.
Install Edesy Phone in Chrome or Edge and test the headset.
Update your board, website and online listings.
No plan fee, no per-user fee. Prices exclude 18% GST.
| Item | Price |
|---|---|
| Landline (local) number | Rs 449 a month, Rs 0 setup |
| Mobile or 92-series number | Rs 499 a month, Rs 0 setup |
| Calls | Billed per minute from your Edesy wallet. The rate is shown on the Phone page before you dial |
| Call via my phone | Two legs are placed (your mobile, then the customer), so it costs a little more than a computer call; the rate is shown before you dial |
| Wallet top-up | From Rs 100, GST added at checkout |
| Welcome credit | Rs 20 on every new Edesy account, no card needed |
| Tax | All prices exclude 18% GST |
Explore more comparisons, alternatives, and resources
Tell us how many staff answer and return calls. We reply within one working day with the right setup.
Sign up at phone.edesy.in, verify your business and pick a number from Rs 449 a month. Rs 20 free credit, no card. Prices exclude 18% GST.