Part of the Edesy Business Telephony Suite
Toll-Free Number

1800 Toll-Free Numbers for Your Business

Let customers call you for free with 1800 toll-free numbers. IVR, call recording, real-time analytics, and CRM integration. Self-serve platform with instant activation.

99.9%

Uptime SLA

< 5 min

Setup Time

1800

Number Series

24/7

Support

99.9% Uptime

No Setup Fee

Instant Activation

Everything You Need in a Toll-Free Number

Complete toll-free solution with enterprise features at startup-friendly pricing

1800 Number Provisioning

Get your 1800 toll-free number activated in minutes. Choose from available numbers through our self-serve platform.

IVR Integration

Multi-level IVR with customizable menus, regional language support, and intelligent call routing to the right department.

Call Recording

Record all inbound calls for quality assurance, training, and compliance. Access recordings from your dashboard anytime.

Real-time Analytics

Live dashboard with call volume, wait times, agent performance, and campaign tracking. Export reports in any format.

Multi-level Routing

Route calls based on IVR input, time of day, caller location, or agent skills. Support sequential, simultaneous, and round-robin routing.

Business Hours

Configure working hours, holidays, and after-hours routing. Automatically play custom messages or redirect to voicemail outside business hours.

Voicemail

Capture messages when agents are unavailable. Get voicemail transcriptions and notifications via email or SMS.

CRM Integration

Connect your toll-free number with Zoho, Salesforce, HubSpot, and other CRMs. Auto-log calls and create tickets.

Why Choose Edesy Toll-Free?

Self-serve, transparent pricing, instant setup

Customer Experience

  • Free calling for your customers

  • Multi-language IVR support

  • Reduced wait times with smart routing

  • Professional brand image

Business Operations

  • Self-serve dashboard

  • Real-time call analytics

  • CRM integration

  • Pay only for what you use

How It Works

Get your toll-free number live in under 5 minutes

1

Choose Your Number

Pick a 1800 toll-free number from available options. Instant activation through our self-serve platform.

2

Configure IVR

Set up your IVR menu, routing rules, and business hours using our drag-and-drop IVR builder.

3

Add Your Team

Add agent phone numbers or SIP endpoints. Set up departments and routing preferences.

4

Go Live

Start receiving calls on your toll-free number. Monitor everything in real-time from your dashboard.

Use Cases

Toll-free numbers for every business need

Industries

Toll-free solutions for your industry

Transparent, Pay-Per-Usage Pricing

No hidden fees. No long-term contracts. Cancel anytime.

Starter
₹1,999/ month + Rs 1.50/min inbound
For small businesses getting started with toll-free
  • 1 toll-free number (1800)
  • Single-level IVR
  • Call recording (30 days)
  • Basic call analytics
  • Business hours routing
  • Email support
  • Voicemail
Most Popular
Business
₹3,499/ month + Rs 1.20/min inbound
For growing businesses with higher call volumes
  • Up to 3 toll-free numbers
  • Multi-level IVR
  • Call recording (90 days)
  • Real-time analytics dashboard
  • Multi-level call routing
  • CRM integration
  • Priority support
  • Voicemail to email
Enterprise
Customcontact sales
For large-scale operations and custom requirements
  • Unlimited toll-free numbers
  • Advanced multi-level IVR
  • Unlimited call recording
  • Custom analytics & reports
  • Skill-based routing
  • Dedicated account manager
  • SLA guarantee (99.9%)
  • API access & webhooks
  • On-premise option

Trusted by Growing Businesses

See what our customers say

"Our 1800 toll-free number increased customer support calls by 3x. Customers love calling for free and we get better insights with call recording and analytics."

HO

Head of Operations

"Setting up toll-free was incredibly fast with Edesy. We had our 1800 number live with IVR in under 10 minutes. The self-serve dashboard is a game changer."

C

CTO

"We switched from BSNL toll-free to Edesy and got instant provisioning, real-time analytics, and CRM integration. The per-minute pricing is very competitive."

IM

IT Manager

Looking for Alternatives?

See how Edesy compares to other toll-free providers

Frequently Asked Questions

Ready to Get Your Toll-Free Number?

Set up your 1800 number in under 5 minutes. No setup fees.