Let customers call you at no cost. Rent an Indian toll-free number for Rs 999/month with Rs 0 setup, issued after business KYC, and route each call to an IVR menu, your team, an AI voice agent or your own SIP system.
Rs 999
Per month
Rs 0
Setup fee
~24 hrs
KYC review
11
Routing targets
Rs 0 Setup Fee
Active after KYC
Prepaid INR Wallet
An Edesy toll-free number is an Indian number your customers call at no cost. It costs Rs 999/month with Rs 0 setup and is issued after business KYC, which takes about 24 hours. You route calls to IVR, forwarding, an AI voice agent or SIP and pay per minute for that route.
Prices exclude 18% GST
| Item | Details | ||
|---|---|---|---|
| Rental | Rs 999/month per number; multi-month prepay and auto-renew on supported numbers | ||
| Setup fee | Rs 0 | ||
| KYC | PAN and Aadhaar; review takes about 24 hours | ||
| Caller pays | Nothing | ||
| Per-minute usage | IVR Rs 1.00/min, call forwarding Rs 1.00/min, Voice API Rs 0.50/min | ||
| Routing targets | IVR flow, forwarding rule, AI voice agent, SIP URI or trunk, softphones, webhook, media stream, Conversation Relay, application, missed call | ||
| Recording | Per-number toggle; encrypted storage with signed links | ||
| Integrations | HMAC-signed webhooks with retries and replay; Voice API | ||
| Number choice | Pick from available toll-free numbers; vanity numbers not self-serve |
Each feature ships on the Edesy platform today
Search the available toll-free numbers in the Edesy console and buy one once your business KYC is approved. Each number shows its paid-until date.
Build keypad menus, text-to-speech or recorded prompts, voicemail and transfers in IVR Studio, then connect the number. Rs 1.50/min.
Ring your team all at once or one by one, show the caller's number or yours, and reconnect repeat callers to the last person they spoke to. Rs 1.00/min.
Turn recording on for the number or in your IVR flow. Recordings sit in encrypted cloud storage with signed playback links.
Take a message with the IVR Voicemail step and send an email notification when one arrives.
Send call events to your CRM through HMAC-signed webhooks, retried with backoff, or manage numbers and routing through the Voice API.
From sign-up to your first toll-free call
Create an account at voice-app.edesy.in and submit PAN and Aadhaar. Review takes about 24 hours.
Search the available toll-free numbers and buy one. Rental is Rs 999/month with Rs 0 setup.
Connect the number to an IVR flow, a forwarding rule, an AI voice agent, a SIP endpoint or a webhook.
Publish the number. Calls appear in your call logs, with recordings if you turned them on.
Ways businesses use a toll-free number on Edesy
Customer Support
A free helpline with an IVR menu that sends callers to the right team.
Order Hotline
Take orders and bookings by phone; forward to sales or post details to your system.
Complaint Helpline
IVR menu, voicemail with email alerts and recorded calls for each complaint.
Sales Inquiry
Ring your sales team together or in turn, with signed call webhooks to your CRM.
Product Info
Answer routine questions with IVR messages and a keypad option to reach a person.
After-Sales Service
Route warranty and service calls by product line with an IVR menu.
Lead Generation
Put the number in ads and send each caller's number to your CRM by webhook.
Public Service Helpline
IVR menus in English, Hindi and other Indian languages, voicemail and recording.
Toll-free numbers by industry
E-commerce
Toll-free numbers for e-commerce
Banking & Finance
Toll-free numbers for banking and finance
Insurance
Toll-free numbers for insurance
Healthcare
Toll-free numbers for healthcare
FMCG & Consumer Goods
Toll-free numbers for fmcg and consumer goods
Travel & Hospitality
Toll-free numbers for travel and hospitality
Government & Public Sector
Toll-free helplines for public services
Telecom
Toll-free numbers for telecom
Rs 999/month per number plus per-minute usage. Prices exclude 18% GST.
What Edesy offers, set next to other providers
Indian toll-free numbers are a number type you buy yourself after a one-time KYC (reviewed in about 24 hours). Items in the second list are not self-serve; ask us.
Indian toll-free number
Rs 999/month, Rs 0 setup. Prices exclude 18% GST.
IVR, forwarding and recording
Route callers to an IVR flow or your team, and turn recording on per number.
AI voice agent
Route toll-free calls to an Edesy AI voice agent.
Pricing
Rs 999/month per number with Rs 0 setup. Call minutes are billed from your wallet at the rate for the routing you choose (for example forwarding Rs 1.00/min, IVR Rs 1.00/min). Prices exclude 18% GST. Activated after KYC approval, usually within about 24 hours.
Porting an existing toll-free number
Tell us your current number and provider and we will check eligibility.
Several toll-free numbers
For separate helplines or campaigns.
A missed-call number rejects the call before it is answered, so the caller pays nothing, and sends the caller's number to your webhook.
Share your use case and volume. We reply within one working day with a setup plan and pricing.
Use with your toll-free number
Rs 999/month, Rs 0 setup, active after business KYC. New accounts get a Rs 20 welcome credit; no card needed to sign up.