Part of the Edesy Business Telephony Suite
Toll-Free Number

1800 Toll-Free Numbers for Your Business

Let customers call you for free with 1800 toll-free numbers. IVR, call recording, real-time analytics, and CRM integration. Self-serve platform with activation after a one-time KYC.

Rs 999

Per month

Rs 0

Setup fee

~24 hrs

KYC approval

AI

Agent can answer

No Setup Fee

Active after KYC

Everything You Need in a Toll-Free Number

Complete toll-free solution with enterprise features at startup-friendly pricing

1800 Number Provisioning

Get your 1800 toll-free number activated in minutes. Choose from available numbers through our self-serve platform.

IVR Integration

Multi-level IVR with customizable menus, regional language support, and intelligent call routing to the right department.

Call Recording

Record all inbound calls for quality assurance, training, and compliance. Access recordings from your dashboard anytime.

Real-time Analytics

Live dashboard with call volume, wait times, agent performance, and campaign tracking. Export reports in any format.

Multi-level Routing

Route calls based on IVR input, time of day, caller location, or agent skills. Support sequential, simultaneous, and round-robin routing.

Business Hours

Configure working hours, holidays, and after-hours routing. Automatically play custom messages or redirect to voicemail outside business hours.

Voicemail

Capture messages when agents are unavailable. Get voicemail transcriptions and notifications via email or SMS.

CRM Integration

Connect your toll-free number with Zoho, Salesforce, HubSpot, and other CRMs. Auto-log calls and create tickets.

Why Choose Edesy Toll-Free?

Self-serve, transparent pricing, quick setup after KYC

Customer Experience

  • Free calling for your customers

  • Multi-language IVR support

  • Reduced wait times with smart routing

  • Professional brand image

Business Operations

  • Self-serve dashboard

  • Real-time call analytics

  • CRM integration

  • Pay only for what you use

How It Works

Get your toll-free number live in under 5 minutes

1

Choose Your Number

Pick a 1800 toll-free number from available options. Active after KYC through our self-serve platform.

2

Configure IVR

Set up your IVR menu, routing rules, and business hours using our drag-and-drop IVR builder.

3

Add Your Team

Add agent phone numbers or SIP endpoints. Set up departments and routing preferences.

4

Go Live

Start receiving calls on your toll-free number. Monitor everything in real-time from your dashboard.

Use Cases

Toll-free numbers for every business need

Industries

Toll-free solutions for your industry

Transparent, Pay-Per-Usage Pricing

No hidden fees. No long-term contracts. Cancel anytime.

Most Popular
Toll-Free Number
₹999/ month + calls per minute
1800 number, free for your callers
  • No setup fee
  • IVR menus and call forwarding
  • Call recording
  • AI voice agent can answer calls
  • Active after KYC (usually within 24 hours)
Custom
Customon request
Vanity, 1860, porting or multi-location
  • Vanity 1800 numbers
  • 1860 shared-cost numbers
  • Port an existing toll-free number
  • Routing by circle, time or language
  • Quoted within one working day

Looking for Alternatives?

See how Edesy compares to other toll-free providers

Available Now vs Built On Request

Indian toll-free numbers are live today, activated after a one-time KYC check. Everything in the second list we arrange on request.

Available now

  • Indian toll-free number

    From Rs 999/month, no setup fee.

  • IVR, forwarding and recording

    Route callers to your team and record calls.

  • AI voice agent

    Answer toll-free calls with an AI agent in Indian languages.

Pricing

From Rs 999/month per number with no setup fee; calls billed per minute. Activated after KYC approval, usually within 24 hours.

Built on request

  • Vanity 1800 numbers

    Easy-to-remember toll-free series.

  • 1860 shared-cost numbers

    For support lines where the caller shares the cost.

  • Porting an existing toll-free number

    Move your current number to Edesy.

  • Multi-location routing

    Route by caller circle, time of day or language.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Frequently Asked Questions

Ready to Get Your Toll-Free Number?

Set up your 1800 number in under 5 minutes. No setup fees.