E-commerce

Toll-Free Number for E-commerce

Toll-free numbers for e-commerce customer support, order inquiries, and return processing. Reduce cart abandonment with free-to-call support.

Industry Compliant

24/7 Support

Features for E-commerce

Specialized toll-free solution for e-commerce

IVR Routing

Built-in ivr routing for e-commerce.

CRM Integration

Built-in crm integration for e-commerce.

Call Recording

Built-in call recording for e-commerce.

Common Use Cases

Order Support

Return Helpline

COD Confirmation

Available Now vs Built On Request

Indian toll-free numbers are live today, activated after a one-time KYC check. Everything in the second list we arrange on request.

Available now

  • Indian toll-free number

    From Rs 999/month, no setup fee.

  • IVR, forwarding and recording

    Route callers to your team and record calls.

  • AI voice agent

    Answer toll-free calls with an AI agent in Indian languages.

Pricing

From Rs 999/month per number with no setup fee; calls billed per minute. Activated after KYC approval, usually within 24 hours.

Built on request

  • Vanity 1800 numbers

    Easy-to-remember toll-free series.

  • 1860 shared-cost numbers

    For support lines where the caller shares the cost.

  • Porting an existing toll-free number

    Move your current number to Edesy.

  • Multi-location routing

    Route by caller circle, time of day or language.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

FAQ

Ready to Transform E-commerce Customer Experience?

Get your 1800 toll-free number in under 5 minutes. No setup fees.

Toll-Free Number for E-commerce | 1800 Number for E-commerce | edesy.in