Toll-free helplines for citizen services and scheme enquiries, with IVR menus in English, Hindi and other Indian languages. Capacity needs are discussed with sales.
KYC-Verified Numbers
Free for Callers
Available on Edesy today
Available on Edesy toll-free numbers for government & public sector teams.
Available on Edesy toll-free numbers for government & public sector teams.
Available on Edesy toll-free numbers for government & public sector teams.
Citizen Helpline
Scheme Enquiries
Grievance Line
Indian toll-free numbers are a number type you buy yourself after a one-time KYC (reviewed in about 24 hours). Items in the second list are not self-serve; ask us.
Indian toll-free number
Rs 999/month, Rs 0 setup. Prices exclude 18% GST.
IVR, forwarding and recording
Route callers to an IVR flow or your team, and turn recording on per number.
AI voice agent
Route toll-free calls to an Edesy AI voice agent.
Pricing
Rs 999/month per number with Rs 0 setup. Call minutes are billed from your wallet at the rate for the routing you choose (for example forwarding Rs 1.00/min, IVR Rs 1.00/min). Prices exclude 18% GST. Activated after KYC approval, usually within about 24 hours.
Porting an existing toll-free number
Tell us your current number and provider and we will check eligibility.
Several toll-free numbers
For separate helplines or campaigns.
Rs 999/month, Rs 0 setup, active after business KYC. New accounts get a Rs 20 welcome credit; no card needed to sign up.