Part of the Edesy Business Telephony Suite
Outbound Dialer

Predictive & Progressive Dialer for Sales Teams

Cloud-based outbound dialer built on FreeSWITCH. Predictive, progressive, and preview modes. SIP trunks at Rs 0.50/min. CRM integration, DNC compliance, and real-time analytics.

3x

More Conversations

40p

Per Min SIP

99.9%

Uptime SLA

24/7

Support

3x More Conversations

TRAI Compliant

Rs 0.50/min SIP

Complete Outbound Dialer Suite

Every dialing mode and feature your team needs

Predictive Dialing

Dial multiple numbers simultaneously. Algorithms predict agent availability and connect only answered calls. 3x more conversations per hour.

Progressive Mode

Dial the next number only when an agent is free. 1:1 ratio ensures no abandoned calls. Ideal for compliance-sensitive campaigns.

Preview Dialing

Show agents contact details and history before the call. Personalized conversations that convert better.

CRM Integration

Native integrations with Salesforce, HubSpot, Zoho, LeadSquared, and Freshsales. REST APIs for custom CRMs.

Call Recording

Record every call for quality assurance, training, and compliance. Searchable recordings with agent and campaign tags.

Real-time Dashboard

Live view of agent status, campaign performance, call volumes, and answer rates. Export reports in CSV and PDF.

DNC Compliance

Built-in DNC list management, calling hour restrictions, and frequency caps. Stay TRAI compliant automatically.

Agent Performance Analytics

Track talk time, wrap-up time, conversions, and call outcomes per agent. Identify top performers and coaching opportunities.

Why Choose Edesy Outbound Dialer?

More conversations, lower costs, better compliance

Maximize Agent Productivity

  • 3x more conversations per hour

  • Zero idle time between calls

  • Automatic voicemail and busy detection

  • Smart retry logic for unanswered calls

Built for India

  • SIP trunks at Rs 0.50/min

  • TRAI and DNC compliance built-in

  • FreeSWITCH infrastructure in India

  • INR pricing, no forex overhead

How It Works

Get started in minutes, not days

1

Upload Contact List

Import leads from CSV or sync from your CRM. DNC numbers are automatically filtered out.

2

Configure Campaign

Choose dialer mode, set calling hours, assign agents, and upload call scripts.

3

Start Dialing

Launch the campaign. The dialer automatically manages pacing, retries, and agent assignment.

4

Track & Optimize

Monitor real-time dashboards. Review recordings, analyze performance, and optimize campaigns.

Use Cases

Outbound dialer for every calling campaign

Industries

Outbound dialer solutions for your industry

Simple, Transparent Pricing

Per-agent pricing with low per-minute call charges. No hidden fees.

Starter
Rs 999/ agent / month
For small sales teams getting started
  • Progressive & Preview dialing
  • Rs 0.90/min call charges
  • CRM integration (basic)
  • Call recording (30 days)
  • Basic analytics dashboard
  • Email support
  • DNC list management
Most Popular
Growth
Rs 1,499/ agent / month
For growing call centers and sales teams
  • All dialer modes (Predictive, Progressive, Preview)
  • Rs 0.75/min call charges
  • Advanced CRM integrations
  • Call recording (90 days)
  • Real-time analytics & dashboards
  • Priority support
  • Agent performance analytics
  • Campaign management
Enterprise
Customcontact sales
For large-scale operations
  • Everything in Growth
  • Custom per-minute rates
  • Unlimited call recording
  • Custom CRM integrations
  • Dedicated account manager
  • SLA guarantee (99.9% uptime)
  • Advanced compliance tools
  • On-premise deployment option

Trusted by Sales Teams & Call Centers

See what our customers say

"Our agents went from 40 calls/day to 120 calls/day with the predictive dialer. The ROI was visible within the first week."

OM

Operations Manager

"DNC compliance was a nightmare before Edesy. Now it is automated and we never worry about TRAI penalties."

CH

Compliance Head

"The CRM integration and real-time dashboard changed how we manage our sales team. We can see exactly who is performing and why."

VS

VP Sales

Looking for Alternatives?

See how Edesy compares to other outbound dialers

Frequently Asked Questions

Ready to Boost Your Outbound Calling?

Start with a 14-day free trial. 500 free calling minutes. No credit card required.