Part of the Edesy Business Telephony Suite
Outbound Dialer

Outbound Dialer: Voice Campaigns and Agent Dialing

Edesy's outbound dialer runs two kinds of campaign from one dashboard: a voice broadcast that plays your recorded or text-to-speech message to a list, and an agent dialer that calls leads and bridges each answered call to a free agent at 1.0, 1.5 or 2.0 lines per agent. From Rs 0.50/min with a 60-second pulse; unanswered calls are free.

Rs 0.50

From, Per Min, 60 s Pulse

Free

Unanswered Calls

1-2

Lines per Free Agent

Rs 449

Numbers From / Month

Unanswered Calls Free

DNC Suppression Built In

From Rs 0.50/min

What the Dialer Does

Everything below ships today in the Edesy voice app

Voice Broadcast

Upload a WAV or MP3, or type a message for text-to-speech, and play it to every number on a CSV list.

Agent Dialer

Calls leads and bridges each answered call to a free contact-center agent. Pace at 1.0 (progressive), 1.5 or 2.0 lines per free agent.

Answering-Machine Detection

Switch on AMD so voicemail pickups are not bridged to agents or counted as conversations.

DNC Suppression

Numbers on your Do Not Call list are skipped in every campaign. Calls run only inside the dialing hours you set.

Fallback Caller ID

Set a backup caller ID. If a call fails on the main route, it is retried on another route automatically.

Cost Estimate and Test Call

See the estimated cost before launch and hear the message on your own phone with a test call.

Leads and Dispositions via API

Push leads into a running campaign by API. Dispositions, answered/completed events and recordings go to your CRM by webhook.

Results and Controls

Pause, resume or stop a campaign, see per-number results, and duplicate a campaign to run it again.

Why Teams Use the Edesy Dialer

Honest, India-first outbound calling

Agents spend time talking

  • Only answered calls reach agents

  • Voicemail filtered by AMD

  • Contact details pop up when a call connects

  • Disposition with notes after each call

Built for India

  • From Rs 0.50/min, 60 s pulse, unanswered free

  • Indian numbers with self-serve KYC

  • INR wallet and GST invoices

  • No minimum commitment

How It Works

Get started in minutes, not days

  1. Step 1 of 4: Get a number

    Sign up at voice-app.edesy.in, complete KYC, and pick a caller ID number (landline from Rs 449/month).

  2. Step 2 of 4: Build the campaign

    Four steps: message (audio or text-to-speech), contacts (CSV or API), caller ID and fallback, then schedule, dialing hours and concurrency.

  3. Step 3 of 4: Test and estimate

    Run a test call to your own phone and check the cost estimate. Turn on AMD and recording if you need them.

  4. Step 4 of 4: Launch and track

    Start the campaign, pause or resume any time, and read results in the dashboard or through webhooks.

Use Cases

Outbound dialer for every calling campaign

Industries

Outbound dialer solutions for your industry

Simple, Transparent Pricing

Per-minute calling for everyone; per-agent seats only if you use the agent dialer. Prices exclude 18% GST.

Voice Broadcast
Rs 0.70/ min (Rs 0.50 call + Rs 0.20 campaign fee), 60 s pulse
Recorded or text-to-speech message to a list
  • No monthly fee
  • Unanswered calls free
  • Answering-machine detection
  • DNC suppression and dialing hours
  • Fallback caller ID
  • Cost estimate and test call
Start a Campaign
Most Popular
Agent Dialer
Rs 1,500/ agent / month + Rs 0.50/min
Answered calls bridged to free agents
  • Up to 20 agents
  • 1.0, 1.5 or 2.0 lines per free agent
  • Leads by CSV or API
  • Browser agent desktop with screen-pop
  • Dispositions to your CRM by webhook
  • Call recording
Get Started
Professional
Rs 2,500/ agent / month + Rs 0.50/min
Larger teams with skill routing
  • Everything in Agent Dialer
  • Up to 100 agents
  • Skill-based routing
  • IVR builder
  • Advanced analytics
  • API access
Talk to Sales

Looking for Alternatives?

See how Edesy compares to other outbound dialers

Capture leads with missed calls

Give customers a number they can call for free; every caller lands in your dashboard, CSV or CRM.

Frequently Asked Questions

Ready to Boost Your Outbound Calling?

Sign up, complete KYC, get a number and run a test call before you launch. From Rs 0.50/min, unanswered calls free.