Question 1

How much does the outbound dialer cost?

Accepted Answer

Agent-dialer calls are Rs 0.50 per minute and voice broadcast calls are Rs 0.70 per minute (Rs 0.50 call charge + Rs 0.20 campaign fee), both with a 60-second pulse, and unanswered calls are free. Voice broadcast campaigns have no monthly fee. The agent dialer needs contact-center seats: Rs 1,500 per agent per month on Starter (up to 20 agents) or Rs 2,500 on Professional (up to 100). Prices exclude 18% GST.

Question 2

Do I need a phone number?

Accepted Answer

Yes, a caller ID number. A landline number is Rs 449/month and a mobile number Rs 499/month, with no setup fee. KYC is required before you buy a number.

Question 3

Are unanswered calls charged?

Accepted Answer

No. You pay only for answered minutes, billed in 60-second pulses.

Question 4

Is there a free trial?

Accepted Answer

There is no time-limited trial. You can sign up, top up the prepaid wallet with any amount, run a test call to your own phone and check the cost estimate before you launch a campaign. There is no minimum commitment.

Question 5

Are there setup fees or contracts?

Accepted Answer

No setup fees and no contracts. You top up a prepaid INR wallet with Razorpay and get GST invoices for every top-up.

Question 6

Can I estimate a campaign's cost before launching?

Accepted Answer

Yes. The campaign wizard shows a cost estimate based on your list size and message length before you start.

Outbound Dialer Pricing

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