Insurance

AI Phone Agent for Insurance India - IRDAI Compliant

Deploy IRDAI compliant AI phone agents for insurance. Handle policy inquiries, claims status, renewals, and lead qualification automatically with built-in compliance scripts, disclosure requirements, and recording consent.

40%

Renewal Improvement

60%

Call Automation

24/7

Claims Access

50%

Cost Reduction

Insurance Capabilities

How AI voice agents help with insurance

Policy Inquiries

Answer questions about coverage, premiums, and benefits

Claims Status

Provide real-time updates on claim processing and payouts

Renewal Reminders

Proactive outreach before policy expiration

Lead Qualification

Qualify new policy leads with needs assessment

FNOL Reporting

First Notice of Loss capture for claims

Document Collection

Request and track required documents

IRDAI Compliant AI Phone Agent Features

Built-in regulatory compliance for insurance calling in India

IRDAI Script Compliance

Pre-approved script templates following IRDAI guidelines for policy solicitation, renewals, and claims. No misleading claims or unapproved promises.

Mandatory Disclosures

Automatic IRDAI-required disclosures: insurer identification, registration number, key terms, exclusions, and free-look period information on every call.

Recording Consent

Obtains explicit verbal consent for call recording at the start of every conversation. Consent is logged and timestamped for audit compliance.

Calling Hour Restrictions

Enforces permitted calling hours and DNC list compliance. Automatically respects customer opt-out preferences and TRAI regulations.

Grievance Redressal

Provides grievance redressal officer contact details as per IRDAI norms. Escalation paths clearly communicated to policyholders.

Audit Trail & Reporting

Complete call recordings, transcriptions, and compliance logs for IRDAI audits. Exportable reports with disclosure confirmations and consent records.

Benefits for Everyone

Why use AI voice agents for insurance

For Your Business

  • Improve Renewals

    40% better retention

  • Automate Support

    60% call handling

  • Reduce Costs

    50% savings

  • Scale Claims

    Handle any volume

For Your Customers

  • Quick Answers

    Policy info instantly

  • Claims Updates

    Real-time status

  • Easy Renewals

    Simple process

  • 24/7 Access

    Report claims anytime

How Insurance AI Voice Agent Works

From call to resolution

  1. Step 1 of 4: Customer Calls

    Policy, claim, or renewal

  2. Step 2 of 4: Request Handled

    AI provides information

  3. Step 3 of 4: System Updated

    Records updated

  4. Step 4 of 4: Follow-Up

    Confirmation sent

Insurance Success Stories

Real results from businesses like yours

"AI voice agents transformed our insurance operations. What took a full team now runs automatically with better results."

40% Renewal Improvement

Insurance

Operations Head

"The multilingual support is perfect for our diverse customer base. AI handles all languages naturally."

22+ Languages

Insurance

CX Manager

"ROI was clear within the first month. We're saving significantly while handling more volume."

50% Cost Savings

Insurance

CEO

Insurance Voice AI FAQ

Common questions about AI voice agents for insurance

Other AI Voice Agent Use Cases

Explore more ways to use AI voice agents

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

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See how AI voice agents can transform your insurance operations

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Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available