Insurance is sold over the phone in India — but human telecallers can only handle 30-40 quotes a day. Voice AI handles 10x that volume: qualifies leads in their language, collects age, sum-assured, smoker status, and health declaration, then generates a real quote during the call.
Quote Volume
Quote Generation
Compliant
Languages
Term, health, motor, and SME lines
Collect age, sum-assured needed, smoker status, occupation. Generate quotes from your panel of insurers in real-time
Family size, age band, pre-existing conditions, sum-insured preference. Compare retail and family floater plans
Vehicle type, model, registration year, NCB carry-forward. Comprehensive vs third-party comparison with add-ons
Property type, sum insured, contents value, locality risk. Walk through coverage gaps in plain language
Business turnover, stock value, employee count. Standard fire + burglary + workmen's comp packages
Destination, duration, age, pre-existing conditions. Quotes from multiple insurers in a single call
From inbound query to delivered quote in 8-10 minutes
AI: 'Namaste, this is from Acme Insurance. You'd asked about a term plan. Quick question — am I speaking with the person who'll be the policyholder? Also, this call is recorded for compliance.'
AI captures age, occupation, current insurance, family size, dependents. Same info a human telecaller would, but in 3 minutes instead of 8.
AI: 'Are you a tobacco user? Any pre-existing conditions like diabetes, hypertension, heart issues?' Tone-aware, not interrogation-style.
AI: 'Based on your age 34 and income, financial advisors typically suggest 10-15x annual income as cover. Would you like to see options at ₹1cr and ₹1.5cr?'
Voice agent calls insurer APIs in real-time. AI: 'I'm pulling quotes from our 6 insurer partners now... For ₹1cr term cover at age 34 non-smoker, you're looking at ₹8,200/year for HDFC Life, ₹7,900 for Max Life...'
Send quote PDF on WhatsApp during the call. AI confirms receipt: 'You should see the comparison on WhatsApp now. Want me to walk through any of these?'
AI: 'If you'd like to move forward, I can book a 15-minute slot with our underwriting specialist. Wednesday 4pm or Thursday 11am?'
Specific to Indian insurance distribution economics
TV ads, Google Ads, Facebook campaigns drive demand in spikes. Voice AI handles 100s of inbound quote requests simultaneously — no IVR menu hell.
Tier-2/Tier-3 leads expect Hindi, Tamil, Telugu, Marathi, Gujarati. Voice AI runs all 21 languages natively, no human-language pairing needed.
Full call recording + transcription auto-stored. Mandatory disclosures (recording notification, policyholder consent) scripted into opening.
No telecaller deviating from approved scripts, mis-quoting features, or skipping disclosures. Every call follows approved playbook.
Only qualified leads (correct age, premium budget match, declared health) reach human underwriters. 60-70% of human time saved.
Discovery answers flow into CRM (Lead Square, Salesforce, Kylas, HubSpot). No manual data-entry, no transcription errors.
Outcomes from brokers and insurers running voice AI
"We were paying 40 telecallers to handle 1500 daily quote inquiries. Voice agents in Hindi and Tamil handle 4000+ now with the same team focusing on underwriting and closure."
2.6x Inquiry Throughput
Insurance Aggregator
OpsHead
"Quote-to-bind conversion went up because Indic-language leads got served. Earlier our Tamil leads dropped off when transferred to a Hindi-speaking agent. Now they stay on with Tamil voice AI."
Higher South Indian Conversion
Term Insurance Broker
Sales
Common questions from insurance brokers and POSPs
Other insurance and BFSI motions
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
Free trial includes 10 minutes of live voice agent calls in any of 21 languages.
Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.
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