Virtual Number Feature

Webhooks & API Access

Call events can be delivered to your own endpoint as webhooks, and the integration is debuggable: there is a test webhook to fire on demand and webhook logs showing what was actually sent. Most webhook integrations fail silently and are discovered weeks later; having a test trigger and a delivery log is what makes this one maintainable.

No hardware

Browser-based agents

API included

What Webhooks & API gives you

Push call events into your own systems, with a test endpoint and delivery logs so you can debug the integration.

Test on demand

Fire a test webhook while you are building, instead of waiting for a real call to arrive.

Delivery logs

See what was sent and what happened, so a broken integration is visible rather than silent.

Events reach your systems

Push call activity into your CRM, helpdesk or internal tooling.

API keys for programmatic access

Numbers and configuration can be managed programmatically, not only through the dashboard.

How Webhooks & API works

End to end, in the order it actually happens.

  1. 1

    Configure the endpoint that should receive call events.

  2. 2

    Fire a test webhook and confirm your endpoint handles it.

  3. 3

    Real call events are delivered as calls happen.

  4. 4

    Check the webhook logs when something looks wrong.

What Webhooks & API does not do

Worth knowing before you build a process around it.

  • Delivery depends on your endpoint being reachable and responding. Treat webhooks as an integration with failure modes, not a guarantee.
  • Confirm the exact event types and payload shape against the API documentation rather than assuming a particular schema.

Common uses

  • CRM call logging

  • Internal dashboards

  • Automated follow-up

  • Custom reporting

Used most in

SaaSE-commerceFinancial ServicesLogistics

Related features

Available Now vs Built On Request

Indian virtual numbers are live today, activated after a one-time KYC check. Everything in the second list we arrange for customers who need it - tell us what you need.

Available now

  • Indian mobile, landline, toll-free and 92-series numbers

    Mobile from Rs 499/month, landline from Rs 449/month, toll-free from Rs 999/month. No setup fee.

  • AI voice agent on the number

    Let an AI receptionist answer calls in Indian languages, 24x7.

  • IVR menus

    Press 1 for sales, 2 for support - route callers to the right place.

  • Call forwarding

    Ring your mobile or your team from the virtual number.

  • Call recording

    Record calls for quality and disputes.

  • Developer routing

    Send calls to your webhook, SIP endpoint, WebRTC app or media stream.

  • US and Canada numbers

    Buy US/Canada numbers instantly from India.

Pricing

Landline from Rs 449/month, mobile from Rs 499/month, toll-free from Rs 999/month, no setup fee. Calls billed per minute. Numbers are activated after KYC approval (PAN plus Aadhaar or business documents), usually within 24 hours.

Built on request

  • Numbers in other countries

    UK, UAE, Singapore, Australia and more - provisioned manually.

  • SMS on the number

    Receive and send SMS on your virtual number.

  • Number porting

    Bring your existing business number to Edesy.

  • WhatsApp Business on the number

    Register the virtual number on the WhatsApp Business API.

  • Vanity / fancy numbers

    Easy-to-remember number series.

  • 1860 numbers

    Shared-cost numbers for support lines.

  • Bulk numbers

    10+ numbers for teams, branches or campaigns, with volume pricing.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Webhooks & API FAQs

What is Webhooks & API on a virtual phone number?

Call events can be delivered to your own endpoint as webhooks, and the integration is debuggable: there is a test webhook to fire on demand and webhook logs showing what was actually sent. Most webhook integrations fail silently and are discovered weeks later; having a test trigger and a delivery log is what makes this one maintainable.

How does Webhooks & API work?

1. Configure the endpoint that should receive call events. 2. Fire a test webhook and confirm your endpoint handles it. 3. Real call events are delivered as calls happen. 4. Check the webhook logs when something looks wrong.

What does Webhooks & API not do?

Delivery depends on your endpoint being reachable and responding. Treat webhooks as an integration with failure modes, not a guarantee. Confirm the exact event types and payload shape against the API documentation rather than assuming a particular schema.

Which industries use Webhooks & API most?

SaaS, E-commerce, Financial Services, Logistics. Typical uses are crm call logging, internal dashboards, automated follow-up, custom reporting.

What is a virtual phone number?

A virtual phone number is a telephone number that is not tied to a specific phone line or SIM card. Calls to this number can be forwarded to any mobile, landline, or VoIP device. It works over the cloud, so you can manage it from anywhere.

How quickly can I get a virtual number?

Sign up, complete a one-time KYC (PAN plus Aadhaar for individuals, or business documents for companies), and choose your number. KYC is reviewed by our team, usually within 24 hours, and the number goes live as soon as you buy it after approval.

Set up Webhooks & API on your number

Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.