Forwarding on a virtual number is rule-based, not a single toggle. You create rules that decide where a call goes, keep several of them, and change one without disturbing the rest. That is the difference between a number that always rings one mobile and a number that behaves differently for a weekday afternoon than it does at 9pm on a Sunday.
No hardware
Browser-based agents
API included
Send calls to the right phone using rules you control, rather than a single fixed forwarding destination.
Rules, not one destination
Create and manage multiple forwarding rules rather than being limited to a single 'forward to' field.
Change one rule at a time
Rules are individually editable, so adjusting after-hours behaviour does not mean rebuilding your whole setup.
Your own hold audio
Upload the audio callers hear while waiting, and remove or replace it later.
Every forwarded call is logged
Forwarded calls produce call logs, so calls that ring elsewhere are still visible to you.
End to end, in the order it actually happens.
A call arrives on your virtual number.
The platform evaluates your forwarding rules for that number.
The call is routed to the destination the matching rule specifies.
The caller hears your hold audio if there is a wait.
The call is written to your call log with its outcome.
Worth knowing before you build a process around it.
After-hours routing
Routing to whoever is on shift
Sending calls to a personal mobile
Team hunt lists
Forward to Your Own PBX or SIP
Deliver calls into an existing PBX or SIP system instead of to a mobile, and test the destination before you rely on it.
Learn moreCall Logs & Analytics
See every call your number received, with statistics per number so you can tell which published line actually works.
Learn moreIVR Menu on Your Number
Answer with a menu so callers reach the right person themselves, tested on a real call before it goes live.
Learn moreIndian virtual numbers are live today, activated after a one-time KYC check. Everything in the second list we arrange for customers who need it - tell us what you need.
Indian mobile, landline, toll-free and 92-series numbers
Mobile from Rs 499/month, landline from Rs 449/month, toll-free from Rs 999/month. No setup fee.
AI voice agent on the number
Let an AI receptionist answer calls in Indian languages, 24x7.
IVR menus
Press 1 for sales, 2 for support - route callers to the right place.
Call forwarding
Ring your mobile or your team from the virtual number.
Call recording
Record calls for quality and disputes.
Developer routing
Send calls to your webhook, SIP endpoint, WebRTC app or media stream.
US and Canada numbers
Buy US/Canada numbers instantly from India.
Pricing
Landline from Rs 449/month, mobile from Rs 499/month, toll-free from Rs 999/month, no setup fee. Calls billed per minute. Numbers are activated after KYC approval (PAN plus Aadhaar or business documents), usually within 24 hours.
Numbers in other countries
UK, UAE, Singapore, Australia and more - provisioned manually.
SMS on the number
Receive and send SMS on your virtual number.
Number porting
Bring your existing business number to Edesy.
WhatsApp Business on the number
Register the virtual number on the WhatsApp Business API.
Vanity / fancy numbers
Easy-to-remember number series.
1860 numbers
Shared-cost numbers for support lines.
Bulk numbers
10+ numbers for teams, branches or campaigns, with volume pricing.
Forwarding on a virtual number is rule-based, not a single toggle. You create rules that decide where a call goes, keep several of them, and change one without disturbing the rest. That is the difference between a number that always rings one mobile and a number that behaves differently for a weekday afternoon than it does at 9pm on a Sunday.
1. A call arrives on your virtual number. 2. The platform evaluates your forwarding rules for that number. 3. The call is routed to the destination the matching rule specifies. 4. The caller hears your hold audio if there is a wait. 5. The call is written to your call log with its outcome.
Forwarding delivers the call to a destination you own. Your own mobile coverage still applies once it arrives. Confirm which rule conditions are available in your account before designing a schedule around them, rather than assuming every condition type exists.
Professional Services, Real Estate, Healthcare, Retail. Typical uses are after-hours routing, routing to whoever is on shift, sending calls to a personal mobile, team hunt lists.
A virtual phone number is a telephone number that is not tied to a specific phone line or SIM card. Calls to this number can be forwarded to any mobile, landline, or VoIP device. It works over the cloud, so you can manage it from anywhere.
Sign up, complete a one-time KYC (PAN plus Aadhaar for individuals, or business documents for companies), and choose your number. KYC is reviewed by our team, usually within 24 hours, and the number goes live as soon as you buy it after approval.
Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.