Edesy OnCall loads your website on a schedule, every 5 minutes on the Free plan, and phones you when it fails: a wrong status code, a timeout, or a missing word such as your Add to cart button. Press 1 to acknowledge. If you don't, the next person in your escalation policy is called. Free for 3 monitors.
3
Free monitors
5 min
Free check interval
60 s / 30 s
Starter / Pro interval
Press 1
To acknowledge
Free plan: 3 monitors
Calls in English or Hindi
Catches blank pages with keyword checks
What OnCall checks and how you are told
| Item | Edesy OnCall |
|---|---|
| What is checked | Your URL with GET, HEAD or POST; down on a wrong status (2xx expected by default), a timeout or a connection error |
| Blank-page protection | A keyword monitor is down when a word disappears from the page, or when an error text appears |
| How often | Every 5 minutes on Free, 60 seconds on Starter, 30 seconds on Pro |
| False alarms | Down only after 2 failed checks in a row by default (1-10), with a re-check 20 seconds after a failure |
| Who is called | The contacts in the monitor's escalation policy, step by step, until one presses 1 |
| Recovery | The incident closes itself when the site loads again; paged contacts get a back-up email |
| Needs | An Edesy number as caller ID and a wallet balance for alert calls |
About five minutes in the OnCall portal
Sign in at oncall.edesy.in and press Connect. Pick the number alerts come from and the organisation name the call opens with.
Enter your phone, email and language (English or Hindi), and verify the phone with the code OnCall reads out on a call.
Step 1: you, by call and email. Add a second person in step 2 after 5 minutes so a phone on silent doesn't mean a missed outage.
Choose HTTP for the home page, or Keyword to check that the page really shows your products. Attach the policy.
Place a test call to hear exactly what a real alert will say.
Three of these fit in the Free plan
An HTTP check that expects 2xx.
A keyword check for Add to cart or Place order, so a broken theme or empty page is caught.
An HTTP check on the endpoint your app or payment gateway calls.
A heartbeat that calls you when the job doesn't run.
The site goes down at night or on a weekend
Alerts land in a busy inbox or a muted chat group
You want someone to confirm they are on it (press 1)
A second person should be called if the first doesn't respond
Checks don't run from several regions, so a local network issue is not separated from a global outage
OnCall doesn't check SSL expiry, DNS or ping
Alerts are by phone call and email, not SMS or chat
Wallet balance pays for alert calls; keep it topped up
Explore more comparisons, alternatives, and resources
Use cases
Integrations
Tell us how many sites and who should be called. We reply within one working day with a suggested setup.
3 monitors free, checks every 5 minutes, alert calls billed per minute from your wallet. Prices exclude 18% GST.