Downtime Cost Calculator

Enter your revenue, how long the outage lasts and who it ties up, and see what downtime costs per minute, per outage and per year. Then see how much of it you save by hearing about the outage in minutes instead of when a customer complains.

Hear about outages in minutes with uptime monitoring that phones you. Plans and limits: OnCall pricing.

Your business

Rs

Total monthly revenue, or just the part earned online.

%

100% for an online store whose checkout is down; less if some orders still come by phone or in store.

24 for an online store; your opening hours for a booking or billing system.

Rs

Typically when a customer complains or someone checks email.

This outage costs about

₹1,494

₹694 in lost revenue plus ₹800 in staff time, or ₹25 for every minute it lasts.

Revenue at risk per hour

₹694

Revenue lost in this outage

₹694

Staff cost

₹800

Per year at this rate

₹8,967

6 outages a year

What noticing sooner is worth

Edesy OnCall plan
  • Time to a phone call on Free (5-minute checks):5.5 minutes (about)
  • Minutes saved per outage:39.5
  • Revenue saved per outage by noticing sooner:₹457
  • Per year:₹2,743

Each minute your team doesn't know about the outage costs about ₹12 in revenue. A phone call within about 5.5 minutes, instead of 45, saves roughly ₹457 per outage before anyone even starts fixing it.

Estimates only. Revenue is spread evenly over 30 days and the hours you enter; real outages often hit peak hours harder, and lost trust and refunds are not counted. Time to a phone call assumes the default of 2 failed checks: one check interval plus a 20-second re-check. Edesy OnCall plans: Free Rs 0, Starter Rs 499/month, Pro Rs 1,499/month, plus alert calls billed per minute from your wallet; prices exclude 18% GST.

Get a phone call when your site goes down (free for 3 monitors)

How to use the calculator

Step 1

Enter your revenue

Monthly revenue, the share that stops during an outage and the hours a day you earn it.

Step 2

Describe the outage

How long it lasts, who it ties up and how often it happens a year.

Step 3

Enter how long you take to notice

Be honest: often it's when a customer calls or someone checks email.

Step 4

Compare with a phone alert

Pick an OnCall plan to see how soon you'd be called and what that saves.

Downtime cost FAQ

How do you calculate the cost of downtime?

Take the revenue that stops while the system is down, per hour, and multiply it by the length of the outage. Add the cost of the people pulled in to fix it or left idle. This calculator spreads monthly revenue evenly over 30 days and the hours a day you earn it.

What does an hour of website downtime cost?

It depends on your revenue. A store earning Rs 5 lakh a month around the clock loses about Rs 694 an hour in revenue, before staff time. Enter your own numbers to see your figure.

Why does detection time matter so much?

An outage costs money from the moment it starts, but fixing it only starts when someone knows. If you hear about it from a customer 45 minutes in, those 45 minutes are lost before any work begins. A phone alert within a few minutes removes most of that gap.

What isn't included?

Refunds, lost repeat customers, SLA penalties, ad spend sent to a broken page and damage to your reputation. They are real but hard to put a number on, so the result is a floor, not a ceiling.

How fast would Edesy OnCall call me?

With the default of 2 failed checks in a row, about one check interval plus a 20-second re-check: around 5.5 minutes on Free, 1.5 minutes on Starter and 1 minute on Pro, then the call rings.

Features

  • Lost revenue and staff cost per outage

  • Cost per minute of downtime

  • Yearly cost at your outage rate

  • Value of faster detection

  • In rupees, runs in your browser

  • No signup

Who it's for

Online stores

See what an hour with a broken checkout or payment page costs.

SaaS and app teams

Put a rupee figure on outages when you plan monitoring and on-call.

Agencies

Show a client what monitoring their site is worth.

Start monitoring for free

The Free plan includes 3 monitors checked every 5 minutes. Alert calls are billed per minute from your Edesy wallet; prices exclude 18% GST.

Start free: 3 monitors