What's the difference between buying the self-serve product and buying a setup service?

The self-serve product (masking.edesy.in) is Rs 1.50/min pay-as-you-go: you sign up, fund a wallet, and integrate the API yourself. The setup service is for teams who want us to integrate it into their CRM/workflows, handle compliance, or migrate from another provider. You still pay Rs 1.50/min for usage on top of the setup fee.

Do you charge for the call minutes separately?

Yes. The setup fee is one-time. Per-minute usage at Rs 1.50/min runs on your prepaid wallet and is billed via Razorpay with GST invoice. Setup tiers include credits (500 / 2,000 / 10,000 minutes) to get you started.

Can I migrate from Exotel, Knowlarity, Twilio, or Plivo without downtime?

Yes. We use a parallel-run approach: we set up Edesy alongside your current provider for 3 days, validate equivalent behavior on a subset of traffic, and only then cut over. Rollback path is documented before go-live.

Is the data click-to-call bridging or persistent two-way masking?

Today the product ships click-to-call bridging: we dial Party A, then bridge Party B on answer. Both see the masked number as caller ID. Persistent DID-pair masking (each party calls the masked number to reach the other) is on the Enterprise roadmap.

Setup fees are billed via Razorpay with 18% GST. You can provide your GSTIN at checkout to claim Input Tax Credit. The same applies to wallet top-ups for usage.

Do you offer HIPAA / TRAI / BFSI compliance support?

Yes — these are available as add-on services (HIPAA Rs 34,999, TRAI Rs 34,999, BFSI Rs 49,999). For Enterprise tier, the relevant compliance audit is included.

Can I buy add-on services without committing to a full tier?

Yes. Each add-on (CRM integration, migration, compliance setup, custom IVR, etc.) is a fixed-price standalone package payable by Razorpay. See the add-ons section below for the full list.

What's the payment terms?

Starter packages and add-ons (less than Rs 80,000) are 100% upfront via Razorpay. Professional packages are 50% upfront, 50% on delivery. Enterprise packages are 30% upfront, 40% at milestone, 30% on final delivery.

Done-For-You

Number Masking, Set Up End-to-End

We integrate Edesy number masking into your CRM, workflows, and compliance posture so you go live in 5 days instead of 6 weeks. Self-serve product available at Rs 1.50/min for teams who prefer DIY.

View Packages

Self-Serve Product

5 days

Starter Go-Live

Rs 14,999

Starting Price

Rs 1.50/min

Usage Rate (Self-Serve)

12+

CRM / Stack Integrations

GST Invoice

Razorpay Verified

INR Pricing

5-Day Go-Live

Self-Serve

Build it yourself

Rs 1.50/min, GST invoice
No sales call, no minimum commitment
REST API + SDKs (Node, Python, PHP, Java)

Go to Product

Done-For-You

Have us build it

We set up the integration, CRM, compliance, and migration. You go live in 5 days.

From Rs 14,999 one-time
CRM integration, custom routing, compliance
Per-minute usage at Rs 1.50/min separate

See Packages

What's Included

End-to-end setup, not just an API key

Click-to-Call Bridge

Dial Party A, bridge Party B. Both parties see the masked number as caller ID. INR 1.50/min.

API Integration

REST API integration into your existing app. SDKs for Node.js, Python, PHP, Java.

CRM Connectors

Salesforce, HubSpot, Zoho, Freshdesk. Click-to-call from records, auto-log to timeline.

Call Recording & Compliance

Encrypted recording storage, configurable retention, audit trail for regulated industries.

Custom IVR & Routing

Multi-level menus, time/location-based routing, DTMF capture, fallback voicemail.

HIPAA / TRAI / BFSI Compliance

Compliance audit + control setup for healthcare, telecom-regulated, and financial services.

Analytics & Reporting

Custom dashboards joining Edesy call data with your CRM. Scheduled exports.

Migration from Competitors

Move from Exotel, Knowlarity, Twilio, or Plivo with zero downtime. Parallel-run validated.

Service Packages

Three tiers. Starter is self-serve checkout. Pro and Enterprise go through a 30-minute scoping call.

Starter

Rs 14,999

Quick setup for a single use case with webhook boilerplate and 500-minute credit

Portal account setup + wallet onboarding
1 use case configured (delivery bridge, marketplace inquiry, etc.)
Webhook handler boilerplate (Node.js or Python)
500 minutes credit (Rs 750 value) included
Signature verification middleware
7 days post-launch support

Buy Now

Managed Service

Once you're live, we keep monitoring. 24/7 call quality monitoring, webhook reliability alerting, monthly compliance reports, quarterly business review, flow tuning, and bug fixes.

24/7 call quality monitoring
Webhook reliability + retry alerting
Monthly compliance + volume reports
Quarterly business review
Flow tuning and bug fixes

From

Rs 12,000 - Rs 35,000/month

Talk to us

How We Work

From scoping call to production cutover

Step 1 of 6: Discovery
30-minute scoping call. Confirm use case, volume, integrations, go-live date.
Step 2 of 6: Account Setup
Provision your Edesy masking account. Fund wallet. Issue API keys.
Step 3 of 6: Integration
Build CRM connector, webhook handler, routing logic. Code review on your side.
Step 4 of 6: Testing
Sandbox testing with real numbers. Validate all flows + error paths.
Step 5 of 6: Go-Live
Production cutover. Monitor first 24h. Hand over runbook.
Step 6 of 6: Optimization
Week 1 review. Tune flows based on real call data.

Add-On Services

Buy a standalone package without committing to a full tier. Fixed price, fixed timeline, payable via Razorpay (GST invoice included).

Vertical Packages

End-to-end setup bundled for your industry

Marketplace Number Masking Setup

Buyer-seller masking for marketplaces and classifieds. OLX/Quikr-style listing privacy.

API integration into your marketplace web/app
Listing-tied call session management
Buyer-seller bridge with transaction-window expiry
+5 more deliverables

₹59,999

1-2 weeks

Number Masking, Set Up End-to-End

What's Included

Service Packages

Managed Service

How We Work

Step 1 of 6: Discovery

Step 2 of 6: Account Setup

Step 3 of 6: Integration

Step 4 of 6: Testing

Step 5 of 6: Go-Live

Step 6 of 6: Optimization

Add-On Services

Vertical Packages

Migration

CRM Integrations

Compliance

Infrastructure

Custom Builds

Industries We Serve

Payment Terms

Related

Frequently Asked Questions