Question 1

How is pricing calculated?

Accepted Answer

You pay per minute for masked calls. Only connected call minutes are charged. Failed or unanswered calls are not charged.

Question 2

Are there any monthly fees?

Accepted Answer

No monthly fees. You only pay for what you use at Rs 1.50 per minute. Enterprise plans may have minimum commitments with volume discounts.

Question 3

How do I get started?

Accepted Answer

Sign up on our self-serve portal at masking.edesy.in. You can start making masked calls within minutes - no sales call required.

Question 4

Do you offer volume discounts?

Accepted Answer

Yes, for high-volume usage, contact us for custom Enterprise pricing with volume discounts.

Question 5

What is number masking?

Accepted Answer

Number masking is a privacy feature that allows two parties to communicate via phone without seeing each other's real phone numbers. A virtual/masked number is used instead, protecting both parties' privacy.

Question 6

How does number masking work?

Accepted Answer

When Party A calls the masked number, our system routes the call to Party B. Both parties see the masked number instead of each other's real numbers. The mapping is maintained in real-time.

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