AI Voice Agent Development Services
Deploy AI-powered voice bots for phone calls in 3-5 days. Inbound support, outbound sales, appointment booking. 24 languages, <500ms latency, 60% cheaper than competitors.
<500ms
Response Latency
24+
Languages Supported
60%
Cost Savings vs Vapi/Retell
50K+
Calls/Day Capacity
GST Invoice
Razorpay Verified
INR Pricing
India-First Voice
- Pay per minute, no setup fee
- 24+ languages, 8+ Indian languages
- REST API + Twilio/Exotel integration
- From Rs 29,999 (niche language) to Rs 5L+ (enterprise)
- Vertical packages with compliance baked in
- Per-minute usage at platform rate, billed separately
What's Included
End-to-end deployment — script, language tuning, integration, compliance, support
AI answers customer calls 24/7. FAQ, order status, appointment booking, payment reminders.
Automated outbound calls for sales, collections, surveys, appointment confirmations.
24+ languages including Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam, Gujarati.
Connect with Salesforce, HubSpot, Zoho, or custom CRMs. Auto-log calls and update records.
Custom brand voice. Clone your best agent's voice or create a unique AI voice.
Real-time dashboards, call recordings, sentiment analysis, conversion tracking.
Service Packages
Three tiers. Starter ships in 3-5 days. Professional handles multi-intent. Enterprise is fully custom.
- Pre-built voice bot deployment
- 1 use case (FAQ, booking, or support)
- Basic CRM integration
- 500 test minutes included
- Twilio or Exotel setup
- 7-day post-launch support
- Custom voice bot development
- Up to 5 intents/use cases
- CRM + calendar integration
- Multilingual (up to 3 languages)
- 2,000 test minutes included
- Call analytics dashboard
- 30-day post-launch support
- 2 training sessions
- Fully custom voice AI platform
- Unlimited intents
- Custom voice cloning
- Omnichannel (phone + web + WhatsApp)
- Advanced analytics & reporting
- Dedicated account manager
- SLA guarantee (99.9% uptime)
- Self-hosted option available
- 60-day post-launch support
Managed Service
Once your voice agent is live, we keep it healthy. 24/7 monitoring, monthly script tuning based on real call data, performance reports, and bug fixes.
- 24/7 monitoring
- Performance optimization
- Monthly reporting
- Bug fixes & updates
- Call flow improvements
How We Work
From scoping call to production cutover
Step 1 of 5: Discovery
Analyze your call workflows, volumes, and success metrics. Define scope and use cases.
Step 2 of 5: Configuration
Set up voice bot with your scripts, intents, and integrations. Configure telephony.
Step 3 of 5: Testing
Rigorous testing with real scenarios. Test all call flows, edge cases, and integrations.
Step 4 of 5: Deployment
Go live with monitoring. Gradual rollout with human fallback during initial phase.
Step 5 of 5: Optimization
Continuous improvement based on call data. Refine scripts and add new intents.
Add-On Packages
Buy a standalone vertical, language, integration, migration, or audit package without committing to a full tier. Fixed price, fixed timeline, payable via Razorpay (GST invoice included).
Vertical Packages
End-to-end voice agent for your industry
- Bilingual Hindi/English COD confirmation voice agent
- Webhook integration with your store (Shopify / WooCommerce / Magento / custom)
- Automatic retry logic (3 attempts at intervals)
- +4 more deliverables
- Shopify-native voice agent app
- Abandoned cart recovery flow
- COD verification flow
- +4 more deliverables
- Custom screening script (your questions, scoring rubric)
- Multi-language support (Hindi + English default)
- Candidate scoring against rubric
- +4 more deliverables
- Booking confirmation + reminder flows
- Itinerary change + cancellation triage
- Check-in reminder calls
- +4 more deliverables
- Delivery reschedule + address clarification flow
- Missed delivery follow-up automation
- POD coordination calls
- +4 more deliverables
- Appointment booking + reminder voice flow
- Telemedicine pre-screening (chief complaint, triage)
- Lab result delivery flow with verification
- +5 more deliverables
- IRDAI-aligned policy renewal reminder flow
- Claims status update flow
- Lead qualification with mandatory disclosure
- +4 more deliverables
- Multilingual collections voice agent (Hindi + English + 1 regional)
- RBI Fair Practices Code-aligned scripts
- Emotion-aware agent handoff for high-distress calls
- +5 more deliverables
Language Deployments
Native Indian-language voice agents that actually understand Indian English/Hindi/regional
- Hindi script writing + native Hindi script review
- Hindi STT optimization (vendor-tuned)
- Dialect + code-switch handling
- +4 more deliverables
- Native-language script writing + native QA review
- Language-specific STT/TTS vendor tuning
- Dialect + cultural localization (not just translation)
- +3 more deliverables
- Native-language script + native QA
- STT/TTS tuning (we pick the best-available vendor or build custom)
- 1 use case deployment
- +2 more deliverables
- 3 languages of your choice (Hindi + English + 1 regional default)
- Automatic language detection + switching
- Per-language script management UI
- +5 more deliverables
Migration
Move from Vapi, Bland, Retell, Intercom, Verloop, Twilio without downtime
- Vapi assistant config audit + cost projection on Edesy
- Assistant + tool definition translation
- Telephony cutover (Twilio kept or migrated)
- +3 more deliverables
- Bland pathway audit + cost projection on Edesy
- Pathway + tool translation
- Indian language / accent tuning on Edesy
- +2 more deliverables
- Retell agent audit + cost projection
- Agent + function tool translation
- Dynamic variable mapping
- +2 more deliverables
- Intercom Fin + Phone audit
- Workflow + custom answer translation to Edesy
- Cost projection on Edesy
- +2 more deliverables
- Verloop flow + intent audit
- Translation to Edesy agent configs
- Telephony cutover
- +2 more deliverables
- Gnani deployment audit
- Use case + language config translation
- Telephony + webhook migration
- +2 more deliverables
- Sarvam usage audit
- Optional: keep Sarvam STT/TTS, migrate orchestration to Edesy
- Or full migration to Edesy stack
- +2 more deliverables
- Twilio India usage audit + Edesy cost projection
- TwiML to Edesy API code translation
- Webhook endpoint migration
- +2 more deliverables
CRM & Stack Integrations
Click-to-call and auto-logging across your CRM
- Lightning Web Component for click-to-call
- Apex trigger for outbound AI voice call
- Custom fields for recording URL, transcript, outcome
- +2 more deliverables
- HubSpot CRM card with click-to-call
- Webhook-driven contact timeline logging
- Workflow trigger on call outcome
- +2 more deliverables
- Zoho CRM custom button + extension
- Deluge-based webhook handler
- Custom fields for recording / transcript / outcome
- +2 more deliverables
- Pipedrive app extension with click-to-call
- Outbound campaign trigger from Pipedrive Filters
- Deal-attached call records with transcript
- +2 more deliverables
- Freshdesk custom app for click-to-call
- Inbound voice-to-ticket creation
- Ticket-call linkage via webhooks
- +2 more deliverables
- WooCommerce plugin with Edesy voice agent
- COD verification + abandoned cart flows
- Order tagging in WP admin
- +2 more deliverables
- Native Shopify app (private app)
- Bidirectional order tagging + timeline notes
- Customer Privacy API compliance
- +2 more deliverables
- Voice + WhatsApp unified session orchestration
- Voice-first, WhatsApp-fallback logic
- Single outcome ledger across channels
- +2 more deliverables
Open Source Stack Services
Pipecat, LiveKit Agents, Bolna, Vocode, custom — self-hosted on your infrastructure. For teams with a no-vendor-lock-in mandate.
- Architecture diagram + infra provisioning runbook for your AWS/GCP/Azure
- Pipecat orchestration code in your Git repo
- 1 use case fully wired (e.g., COD verification, appointment booking, lead screening)
- +8 more deliverables
- LiveKit Agents code in your Git repo
- LiveKit Cloud config or self-hosted LiveKit server setup
- 1 use case fully wired
- +7 more deliverables
- Bolna deployment in your infrastructure
- Code in your Git repo (MIT-licensed)
- Hindi or 1 regional language configuration
- +7 more deliverables
- Written architecture recommendation report (15-25 pages)
- Framework recommendation with rationale
- STT / TTS / LLM vendor short-list with benchmark notes
- +4 more deliverables
- Hindi script writing + native Hindi script review
- Hindi STT vendor tuning (Sarvam / AI4Bharat / Azure / Google)
- Hindi TTS vendor selection (ElevenLabs / Cartesia / Sarvam / AI4Bharat)
- +4 more deliverables
- Source platform audit (Vapi / Bland / Retell)
- Pipecat code in your repo (translated from source)
- LLM / STT / TTS provider migration (or keep existing)
- +5 more deliverables
- OSS deployment audit
- Script + intent + integration translation to Edesy platform
- Edesy account setup + wallet funding guidance
- +4 more deliverables
- Per-hop latency trace (STT / LLM / TTS / telephony)
- Bottleneck identification report
- Optimization recommendations (streaming / model choice / region / async)
- +3 more deliverables
- Continuous monitoring of deployed voice agent
- Framework version upgrades as released
- Monthly script tuning based on real call data
- +4 more deliverables
- Component selection report with rationale
- Custom voice stack code in your Git repo (no framework dependency)
- STT integration (Whisper / Sarvam / custom)
- +7 more deliverables
Compliance & Audit
RBI, IRDAI, DPDP, HIPAA-aligned setup and audits
- Audit against RBI FPC clauses
- Gap report (per-clause findings)
- Remediation plan with priority
- +2 more deliverables
- Audit against IRDAI master circulars
- Disclosure / outsourcing / grievance gap analysis
- Remediation plan with priority
- +2 more deliverables
- Encrypted S3 bucket + KMS key setup
- Retention policy templates (configurable per regulation)
- Access logging to your SIEM
- +2 more deliverables
- Script review against TRAI / RBI / IRDAI / HIPAA (pick relevant)
- Annotated script with compliance flags
- Remediation suggestions
- +1 more deliverables
Voice Ops & Quality
Performance audits, voice cloning, latency tuning, QA testing
- Audit of 50-100 sample call recordings
- Completion rate + latency + drop-off analysis
- Conversion funnel by intent
- +2 more deliverables
- Voice sample collection guidance
- Production-grade cloned voice (training + tuning)
- Multi-language compatibility (where source language allows)
- +2 more deliverables
- Vendor short-list across STT and TTS
- Benchmark report on your test set
- Cost-per-minute projection at your volume
- +2 more deliverables
- Per-hop latency trace (STT, LLM, TTS, telephony)
- Bottleneck identification
- Optimization recommendations (streaming, model choice, region)
- +2 more deliverables
- 50+ test scenarios per language
- Edge cases, interruptions, accents, noise testing
- Failure clips + reproduction steps
- +2 more deliverables
Industries We Serve
We've deployed voice agents for teams across India in these verticals
Payment Terms
Razorpay-verified, GST invoice on every transaction.
Per-minute platform usage is billed separately on a prepaid wallet at voice-agent.edesy.in. Setup fees and usage both carry 18% GST. Provide your GSTIN at checkout to claim Input Tax Credit.
Related
Other products and services from Edesy
Frequently Asked Questions
Ready to deploy your voice agent?
Buy a vertical or language package, or book a 30-minute scoping call for custom work.