Freshdesk Integration
Masked callbacks from Freshdesk tickets. Auto-log to ticket timeline.
Rs 14,999
Flat Fee
3-5 days
Delivery Timeline
5
Deliverables
GST
Invoice Included
Razorpay Verified
GST Invoice
Fixed Price
Scoping Call First
Freshdesk Integration
Integrate Edesy masking with Freshdesk support tickets. Agents can call ticket requesters via a masked number. Call records auto-link to the ticket with recording and duration.
What's included
Every item below is delivered before final payment.
Freshdesk custom app for click-to-call
Ticket-call linkage via webhooks
Conversation history entries with recording URL
Agent permission configuration
Admin documentation
Customer support teams on Freshdesk
Plus 18% GST at Razorpay checkout. Add your GSTIN to claim Input Tax Credit. Per-minute usage of the underlying masking product (Rs 1.50/min) is billed separately on a prepaid wallet.
How this works
Click Inquire. We respond within 4 business hours with a 30-minute scoping call.
Confirm fit, deliverables, success criteria, and go-live date. No payment yet.
Once aligned, we send a Razorpay invoice for Rs 14,999 + 18% GST. Add your GSTIN if you want Input Tax Credit.
We deliver everything listed above in 3-5 days. Weekly check-ins. Daily updates near launch.
Acceptance review. Knowledge transfer to your team. Runbook handed over. Done.
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FAQ
Ready to start freshdesk integration?
Buy directly via Razorpay (GST invoice included), or talk to sales first if you need a custom scope.