Feature

Call Recording & Compliance

Our call recording feature automatically captures all masked conversations in high-quality audio. Recordings are stored securely in the cloud with encryption at rest and in transit. Perfect for compliance requirements in financial services, healthcare, and customer service operations.

Enterprise Ready

API Included

99.9% Uptime

Call Recording Benefits

What you get with Call Recording

Automatic recording of all masked calls

Part of our Call Recording capability

Secure cloud storage with 90-day retention

Part of our Call Recording capability

Easy download and playback via dashboard

Part of our Call Recording capability

API access to recordings for integration

Part of our Call Recording capability

Compliance with regulatory requirements

Part of our Call Recording capability

Dispute resolution evidence

Part of our Call Recording capability

Technical Specifications

Detailed specs for developers and technical teams

Format

MP3/WAV audio files

Quality

8kHz-48kHz sample rate

Storage

AWS S3 with encryption

Retention

30-365 days configurable

API

REST endpoints for retrieval

Webhooks

Recording ready notifications

Use Cases

How businesses use Call Recording

Quality assurance

Training and coaching

Dispute resolution

Compliance auditing

Industries Using Call Recording

Explore how different industries leverage this feature

Explore More Features

Other capabilities in our number masking solution

Call Recording FAQ

Ready to Use Call Recording?

Start using Call Recording in your application today. Free trial available.