An IVR campaign calls every number on your list and runs your IVR flow when someone answers. They hear your offer in their language, press 1, and are forwarded straight to your sales phone. You get an email for every hot lead and a Keys Pressed column for every contact.
₹20 Free Credit, No Card
Hindi, English + Regional
Test Call Before Launch
Build the flow once, then call as many lists as you like
Your message (text to speech or a recording), a keypad menu with key 1, an email alert, and a transfer to your sales number. Publish it.
In the voice app, choose the campaign type Interactive (run an IVR flow), pick the flow and your caller ID.
A CSV of phone numbers and names. Your Do Not Call list and duplicates are removed automatically.
A test call to your own phone, an estimated cost, then start now or at a set time. Calls go out between 09:00 and 21:00.
People who press 1 are forwarded live. Every contact's keys appear in the Keys Pressed column and the results export.
Start → Config (language: Hindi)
→ Say / Play "Namaste {{var.contact_name}}, hamare naye project par launch offer…"
→ Menu "Aur jaankari ke liye 1 dabaiye"
├─ 1 → Email "Hot lead: {{var.lead_phone}}" → Transfer to +91 98XXX XXXXX
├─ 9 → HTTP Request (add to Do Not Call) → Hangup
└─ timeout → Hangup "Dhanyavaad"
| What you set | Where | Notes |
|---|---|---|
| Message | Say (text to speech) or Play Audio (recording) | {{var.contact_name}} speaks the name from your list |
| Keys | Menu | Each key gets its own path; connect the timeout path too |
| Hot-lead alert | Email or HTTP Request | Put it before the transfer so no lead is lost if sales is busy |
| Forward | Transfer or Dial | One number per key; the person you forward to sees your campaign caller ID |
| List, hours, retries | Campaign wizard | Dialing hours 09:00 to 21:00 by default; retries; max concurrent calls |
| Results | Campaign page and CSV export | Keys Pressed column; ivr_digits in the export |
| Language | How it speaks |
|---|---|
| English, Hindi | Built-in text to speech |
| Bengali, Tamil, Telugu, Marathi | Text to speech with the Google voice provider |
| Gujarati, Kannada, Malayalam, Punjabi, Odia and any other | Your recorded prompts |
Keypresses work the same in every language. Run one campaign per language list, or start the flow with a language menu. See flows in every language.
Full walkthrough: run a flow as a campaign. API: POST /v1/campaigns with ivr_flow_id.
Project launch and site-visit calls; buyers press 1 to reach the sales desk.
Admissions-open calls; parents press 1 for a counsellor or 2 for a brochure.
Renewal-due calls; press 1 to renew with an advisor, 2 if already renewed.
Pre-approved offer calls; interested customers reach a loan officer.
Service-due and new-model calls routed to the service advisor or the showroom.
Invitation calls; press 1 to confirm, 2 to decline, 3 to talk to the organisers.
Share your use case and volume. We reply within one working day with a setup plan and pricing.
Resources to help you evaluate and implement
Build the press-1 flow, hear it on your own phone, and launch to your list. ₹20 free credit, no card.