Convo AI

All Channels. One Inbox.

Manage WhatsApp, Email, Live Chat, Instagram, Facebook, Telegram, and SMS from a single unified inbox. Never miss a customer message again.

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel
10+

Channels

Supported

1

Inbox

Unified view

100%

Context

Cross-channel

24/7

Coverage

With AI

Supported Channels

Connect all customer touchpoints to one platform

WhatsApp
Business API
Live Chat
Website widget
Email
Full ticketing
Instagram
DMs & Stories
Messenger
Facebook
Telegram
Bot + Groups

Unified Inbox

All conversations in one place with full customer context

J
John Smith
via WhatsApp
Order: #12345
Hi, where is my order? I ordered 3 days ago.
Hi John! Let me check your order #12345. It shipped yesterday and should arrive tomorrow.

How It Works

Connect channels, unify conversations

Connect Channels
Link WhatsApp, Email, social, and chat
Unified Inbox
All messages in one place
Full Context
Customer history across channels
Respond Anywhere
Reply on their preferred channel

Omnichannel Features

Everything for multi-channel support

Unified Inbox

All channels in one view with customer context.

Cross-Channel History

See full conversation history across all channels.

Smart Routing

Route by channel, topic, language, or custom rules.

AI Assistance

AI helps across all channels with suggestions.

WhatsApp API

Full Business API with templates and catalogs.

Email Ticketing

Full email support with SLAs and threading.

Analytics

Channel performance and response metrics.

Automation

Auto-assign, tag, and route across channels.

Benefits of Omnichannel

Better for customers, easier for agents

For Customers

  • Channel Choice

    Reach out on their preferred channel

  • Seamless Experience

    Continue conversations anywhere

  • No Repetition

    Agents have full context

  • Faster Resolution

    Get help where they are

For Teams

  • One Platform

    No switching between tools

  • Full Context

    See all customer interactions

  • Efficient Workflow

    Handle all channels together

  • Better Analytics

    Cross-channel reporting

Lower than Intercom, Drift, Crisp

₹0/min starting

AI chatbot from ₹0/month + per conversation

View All Plans

See It In Action

Book a personalized demo with our team. We'll show you exactly how it works for your business.

30 minVideo call

Omnichannel FAQ

Ready for Omnichannel Support?

Join thousands of businesses unifying customer communication