Convo AI Use Cases

From small Shopify stores to enterprise D2C brands, Convo AI helps e-commerce businesses deliver exceptional customer service across all channels.

E-commerce

Focus

Built for online stores

Startup

to Enterprise

Scales with you

Multi-tenant

Architecture

For agencies

Global

Reach

Multi-language

Who Uses Convo AI

E-commerce businesses of all sizes and types

E-commerce Stores

Online stores on Shopify, WooCommerce, or BigCommerce looking to unify customer support across channels.

✓ Unified inbox for all channels
✓ Order tracking in conversations
✓ Process refunds from inbox
✓ Customer 360 profiles

Ideal for: Online retailers, marketplaces, multi-brand stores

D2C Brands

Direct-to-consumer brands managing high-volume customer interactions and building relationships.

✓ WhatsApp for direct engagement
✓ Abandoned cart recovery
✓ AI handles 40%+ queries
✓ Personalized support at scale

Ideal for: Fashion, beauty, wellness, food & beverage brands

Agencies & Consultants

Marketing and e-commerce agencies managing customer service for multiple client stores.

✓ Multi-tenant architecture
✓ Separate data per client
✓ Single dashboard management
✓ White-label options

Ideal for: Shopify agencies, e-commerce consultants, marketing agencies

Shopify Plus Stores

Enterprise Shopify stores needing advanced integrations and high-volume support capabilities.

✓ Deep Shopify Plus integration
✓ Enterprise SSO & security
✓ Custom API integrations
✓ Dedicated support

Ideal for: High-volume Shopify Plus merchants

Growing Support Teams

Teams scaling from 3-5 agents to 20+ and needing better tools and collaboration.

✓ Team collaboration tools
✓ Smart routing & assignment
✓ Performance analytics
✓ SLA management

Ideal for: Scaling startups, growing brands

International Stores

Stores selling globally and supporting customers across time zones and languages.

✓ Multi-language support
✓ 24/7 AI chatbot coverage
✓ WhatsApp for global reach
✓ Timezone-aware routing

Ideal for: Global e-commerce, cross-border sellers

Industry Verticals

Convo AI serves e-commerce businesses across all verticals

Fashion & Apparel

Electronics

Beauty & Cosmetics

Home & Garden

Food & Beverage

Health & Wellness

Sports & Outdoors

Jewelry & Accessories

Features for Every Use Case

Capabilities that matter for your business

Omnichannel Inbox

WhatsApp, Email, Instagram, Facebook, Live Chat - all in one place. Never miss a customer message.

AI Automation

Chatbots handle FAQs, AI suggests responses, queries auto-route to the right agent.

E-commerce Integration

Shopify, WooCommerce, BigCommerce. View orders, process refunds, track shipments.

Scale Efficiently

Handle more conversations without proportionally increasing headcount.

Results Across Use Cases

What Convo AI users typically achieve

Faster response time

40%

Queries auto-handled

20%

Cart recovery rate

Tools consolidated

Flexible Pricing

Find the Right Plan for Your Use Case

Tell us about your business and we'll recommend the best Convo AI configuration for your needs.

Convo AI - Contact Us for Pricing

Get a personalized quote tailored to your business requirements

What You Get

Custom pricing based on your needs

No hidden fees or surprises

Flexible payment options

Volume discounts available

Free consultation & demo

30-day money-back guarantee

Get Your Custom Quote

Our team will get back to you within 24 hours with a personalized pricing proposal

Or reach out directly:

[email protected]

+91 9547531359

Trusted by businesses worldwide

No commitment required

Free consultation

Response within 24h