From small Shopify stores to enterprise D2C brands, Convo AI helps e-commerce businesses deliver exceptional customer service across all channels.
Focus
Built for online stores
to Enterprise
Scales with you
Architecture
For agencies
Reach
Multi-language
E-commerce businesses of all sizes and types
Online stores on Shopify, WooCommerce, or BigCommerce looking to unify customer support across channels.
Ideal for: Online retailers, marketplaces, multi-brand stores
Direct-to-consumer brands managing high-volume customer interactions and building relationships.
Ideal for: Fashion, beauty, wellness, food & beverage brands
Marketing and e-commerce agencies managing customer service for multiple client stores.
Ideal for: Shopify agencies, e-commerce consultants, marketing agencies
Enterprise Shopify stores needing advanced integrations and high-volume support capabilities.
Ideal for: High-volume Shopify Plus merchants
Teams scaling from 3-5 agents to 20+ and needing better tools and collaboration.
Ideal for: Scaling startups, growing brands
Stores selling globally and supporting customers across time zones and languages.
Ideal for: Global e-commerce, cross-border sellers
Convo AI serves e-commerce businesses across all verticals
Capabilities that matter for your business
WhatsApp, Email, Instagram, Facebook, Live Chat - all in one place. Never miss a customer message.
Chatbots handle FAQs, AI suggests responses, queries auto-route to the right agent.
Shopify, WooCommerce, BigCommerce. View orders, process refunds, track shipments.
Handle more conversations without proportionally increasing headcount.
What Convo AI users typically achieve
3x
Faster response time
40%
Queries auto-handled
20%
Cart recovery rate
5+
Tools consolidated
Transparent Pricing
Lower than Intercom, Drift, Crisp
Start free, scale as you grow.