Run a recovery desk with bucket-wise skill queues, promise-to-pay dispositions and supervisor barge. Call EMI lists on the agent dialer and take inbound settlement calls on the same agent desktop.
Seats from Rs 1,500/agent/month
No minimum commitment
Browser agent desktop
Why choose Edesy for recovery desk
Bucket-wise skill queues
Promise-to-pay dispositions
Supervisor barge and whisper
Dialing hours and DNC suppression
Call recording
Recovery Desk software is ideal for these industries
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Book a demo to get agent seats provisioned. Existing customers manage queues, agents and dispositions at ccaas.edesy.in.