Use Case

Customer Service Contact Center

Run a voice customer service desk with screen-pop from your contacts, warm transfer to specialists, dispositions after every call and AI summaries of recorded calls.

Seats from Rs 1,500/agent/month

No minimum commitment

Browser agent desktop

Key Benefits

Why choose Edesy for customer service

Contacts screen-pop

Blind and warm transfer

Dispositions with required notes

AI call summaries

Industries

Customer Service software is ideal for these industries

E-commerce
SaaS
Retail
Telecom

Related Use Cases

Explore other contact center solutions

Frequently Asked Questions

Ready to Set Up Your Customer Service?

Book a demo to get agent seats provisioned. Existing customers manage queues, agents and dispositions at ccaas.edesy.in.