Use Case

Healthcare Contact Center

Handle appointment and patient enquiry calls with an IVR menu, department queues and dispositions, and send outcomes to your own systems by webhook.

Seats from Rs 1,500/agent/month

No minimum commitment

Browser agent desktop

Key Benefits

Why choose Edesy for healthcare

Department queues

IVR menu in front of the queue

Appointment dispositions

Webhooks to your systems

Industries

Healthcare software is ideal for these industries

Hospitals
Clinics
Diagnostics
Pharma

Related Use Cases

Explore other contact center solutions

Frequently Asked Questions

Ready to Set Up Your Healthcare?

Book a demo to get agent seats provisioned. Existing customers manage queues, agents and dispositions at ccaas.edesy.in.