Handle order, delivery and returns calls in ACD queues with screen-pop from your contacts. Pair it with Edesy Order Calls for automated COD confirmation.
Seats from Rs 1,500/agent/month
No minimum commitment
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Why choose Edesy for e-commerce
Order and returns queues
Contacts screen-pop
Dispositions by issue type
Works alongside COD Order Calls
E-commerce software is ideal for these industries
Explore other contact center solutions
Book a demo to get agent seats provisioned. Existing customers manage queues, agents and dispositions at ccaas.edesy.in.