Use Case

Appointment & Booking Contact Center

Take booking calls in an appointment queue and call back pending bookings on the agent dialer. Put an IVR menu in Hindi or English in front, and send each disposition to your system by webhook.

Seats from Rs 1,500/agent/month

No minimum commitment

Browser agent desktop

Key Benefits

Why choose Edesy for appointment desk

Booking queue with a hold message

Agent dialer for confirmations

IVR menu in Hindi or English

Dispositions by webhook

Industries

Appointment Desk software is ideal for these industries

Healthcare
Diagnostics & Labs
Wellness & Salons
Hospitality

Related Use Cases

Explore other contact center solutions

Frequently Asked Questions

Ready to Set Up Your Appointment Desk?

Book a demo to get agent seats provisioned. Existing customers manage queues, agents and dispositions at ccaas.edesy.in.