Yellow AI is a capable enterprise chatbot platform with voice bolted on, but its enterprise-only pricing, complex setup, and chat-first architecture make it impractical for businesses that need a dedicated voice assistant. Edesy is voice-first, self-serve, and starts at Rs 6/min.
First
Per Minute
Serve
To Deploy
Feature-by-feature comparison
Feature | Edesy | Yellow AI |
|---|---|---|
Pricing Key | Rs 6/min | Enterprise custom ($$$) |
Indian Languages Key | 15+ languages | 10+ languages |
Response Latency | <500ms | ~800ms-1.5s (voice) |
HD Voices | 100+ voices | Limited voice options |
India Support | Local team | Enterprise support team |
CRM Integration | 10+ native | 50+ integrations |
Voice Architecture | Voice-first platform | Chat-first, voice secondary |
Self-Serve Access | Instant signup | Enterprise sales required |
No credit card required. Results in your first week.
Key advantages for voice-focused businesses
Yellow AI was built as a chatbot platform with voice added later. Edesy is designed from the ground up for voice conversations, with telephony optimization, natural voice flow, and voice-specific conversation design.
Yellow AI requires enterprise sales engagement and custom quotes, typically starting at Rs 3-5 lakhs/month minimum. Edesy is pay-as-you-go at Rs 6/min with no minimum commitment.
Yellow AI's sales process takes weeks with demos, proposals, and contract negotiations. Edesy lets you sign up, build your voice assistant, and start making calls -- all on your own schedule.
Yellow AI's voice pipeline routes through their chat architecture, adding latency. Edesy's voice-optimized pipeline delivers sub-500ms responses for natural-feeling phone conversations.
Yellow AI is a complex enterprise platform with hundreds of features you don't need for voice automation. Edesy focuses on doing voice exceptionally well without the clutter.
Yellow AI enterprise onboarding takes 4-8 weeks with implementation partners. Edesy's no-code builder and pre-built templates get you live within hours.
Why businesses picked a voice-first platform
"Yellow AI quoted us Rs 4 lakhs/month for their voice bot. Edesy gives us better voice quality and faster responses at Rs 35,000/month for the same volume. The choice was clear."
90% Cost Reduction
E-commerce
Head of CX
"Yellow AI's voice felt like a chatbot reading text aloud. Edesy's voice-first design means conversations feel natural on the phone. Our customer hold times dropped 60% because the AI actually resolves issues."
60% Fewer Hold Times
Healthcare
Operations Manager
Common questions about the differences
See how Edesy compares to other platforms
AI-powered voice assistant from ₹6/min - 60% cheaper than alternatives
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