2026 Comparison Guide

Best Verloop.io Alternatives

Looking for Verloop.io alternatives for voice calling? Compare 7 platforms that offer better voice AI capabilities for Indian businesses.

See Edesy Features
7+

Alternatives

Voice

First

₹4/min

Starting

31+

Languages

Why Look for Verloop Alternatives?

Common challenges with Verloop for voice

Chat-First Platform

Verloop.io excels at chat and e-commerce support but voice calling is secondary. For phone call automation, voice-first platforms perform better.

Limited Voice AI

Verloop's voice capabilities are limited compared to purpose-built voice platforms. For natural phone conversations, dedicated voice AI is better.

Limited Languages for Voice

Verloop's voice support for Indian regional languages is limited. Voice-first platforms offer 20+ Indian languages for calls.

E-commerce Focus

Verloop is optimized for e-commerce chat. For other industries like healthcare, BFSI, or real estate, general platforms may fit better.

Top 7 Verloop.io Alternatives in 2025

Ranked for Indian businesses by voice capabilities

1

Edesy AI Voice Assistant

Recommended

Voice-first AI platform for Indian businesses with 31+ languages. Best for companies needing phone call automation over chat.

Pros

  • 31+ Indian languages
  • Voice-first with telephony
  • SMB pricing from ₹4/min
  • Quick deployment

Cons

  • Voice-focused (chat via integrations)
Pricing: From ₹4/min or ₹1,499/month
Best for: Voice automation, phone calls, SMBs
Explore Features
2

Haptik

Jio-backed conversational AI platform. Strong in enterprise chatbots and support automation.

Pros

  • Strong India presence
  • Enterprise features
  • Multi-channel

Cons

  • Enterprise focus
  • Higher pricing
  • Complex setup
Pricing: Custom enterprise pricing
Best for: Large enterprises
3

Yellow.ai

Enterprise conversational AI with omnichannel capabilities including chat, voice, and email.

Pros

  • Omnichannel
  • Strong e-commerce features
  • Good integrations

Cons

  • Enterprise pricing
  • Long deployment
Pricing: Custom enterprise pricing
Best for: Enterprise omnichannel
4

Freshworks Freddy AI

AI assistant within Freshworks suite. Good for existing Freshworks customers.

Pros

  • Freshworks integration
  • Affordable
  • Good support features

Cons

  • Best with Freshworks
  • Limited standalone
Pricing: Included with Freshworks
Best for: Freshworks customers
5

Intercom

Global customer messaging platform with AI features. Strong for SaaS companies.

Pros

  • Modern UI
  • Strong integrations
  • Good for SaaS

Cons

  • USD pricing
  • Not India-focused
Pricing: From $74/month
Best for: SaaS, global companies
6

Gupshup

Messaging platform with conversational AI. Strong in WhatsApp and SMS.

Pros

  • Strong messaging
  • WhatsApp expertise
  • Good scale

Cons

  • Messaging-first
  • Less AI-native
Pricing: Pay-per-message
Best for: WhatsApp, SMS campaigns
7

Zendesk AI

AI features within Zendesk support platform. Good for existing Zendesk users.

Pros

  • Zendesk integration
  • Support-focused
  • Established platform

Cons

  • USD pricing
  • Zendesk-dependent
Pricing: Add-on pricing
Best for: Zendesk customers

Why Customers Chose Voice-First

From Verloop evaluations

"Verloop was great for our e-commerce chat but we needed voice for collections. Edesy's voice AI quality was significantly better."

Voice Quality

Lending

Collections Head

"We needed Tamil and Telugu voice support for Tier 2 customers. Verloop didn't offer regional language voice. Edesy had 31 languages."

31+ Languages

E-commerce

CX Lead

"Self-hosted deployment was essential for our compliance. Verloop didn't offer it, Edesy did."

Self-Hosted

BFSI

CTO

Verloop.io Alternatives FAQ

Common questions about voice alternatives

Why look for Verloop.io alternatives?

Common reasons: Need voice calling over chat, want more Indian language support for voice, need non-e-commerce industry focus, or prefer voice-first platform for phone automation.

Is Verloop good for voice calls?

Verloop has voice capabilities but it's primarily a chat platform for e-commerce. For phone call automation with AI, dedicated voice platforms like Edesy offer better call quality and natural conversations.

Which alternative is best for phone calls?

Edesy AI Voice Assistant is purpose-built for voice with native telephony integration (Exotel, Plivo), 31+ Indian languages, and optimized call latency for natural conversations.

Which alternative is best for e-commerce chat?

If chat is your primary channel, Verloop remains strong for e-commerce. Yellow.ai and Haptik also offer good e-commerce features. Consider Edesy if you need voice alongside chat.

Can I migrate from Verloop?

Yes, chat flows need recreation in the new platform. For companies adding voice, Edesy can work alongside Verloop - use Verloop for chat and Edesy for voice calls.

Need Voice Calling, Not Just Chat?

Try Edesy AI Voice Assistant - voice-first AI for Indian businesses with 31+ languages

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Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

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Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

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Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

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Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

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Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

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Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available