Pipedrive connects through Edesy workflow integrations: pick it from the CRM catalog in the dashboard, call new leads from a CRM webhook trigger, and update Pipedrive after each call with a CRM update step.
Integration
CRM update
Trigger
Languages
What you can do with AI Voice Agent + Pipedrive
A workflow CRM update step writes the summary and outcome to the record after each call
Filter the workflow by call outcome, then update the record your way
Schedule a callback or another workflow step when the outcome asks for it
Pass the lead's name and details from the trigger into the agent's prompt
Post-call extraction and qualification outcomes feed the CRM update
A CRM webhook trigger starts a voice call when a lead arrives
Set up through Edesy workflows
From the CRM catalog
Trigger, call, CRM update
Qualifies and collects data
After each call
Accelerate your pipeline with AI
A workflow calls new Pipedrive leads, qualifies them and updates the record
The agent books into Google Calendar or Cal.com and the workflow notes it in Pipedrive
Upload stale contacts as a campaign and update records from the outcomes
Campaign calls for renewals, with retries for chosen dispositions
What is real today, in one table
| Item | Details |
|---|---|
| Connection type | Via Edesy workflow integrations (CRM catalog: Kylas, Zoho, HubSpot and more) |
| Start calls | CRM webhook trigger, scheduled trigger, campaign upload or the REST API |
| After the call | Workflow CRM update step with the outcome, summary and extracted fields |
| During the call | No native mid-call Pipedrive tools; use a custom HTTP function if the agent must read Pipedrive live |
| Not included | No Pipedrive Marketplace app, no click-to-call button inside Pipedrive, no continuous two-way sync |
Common questions
Connect AI voice agents to your stack
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
Connect Pipedrive from the CRM catalog and call new leads automatically
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