JustDial enquiries go cold fast — the same buyer is calling your competitors too. Connect JustDial to an AI voice agent through an Edesy workflow and every new enquiry gets a real phone call as soon as it arrives, in Hindi, English or any of 14 Indian languages, within your calling window.
Lead delivery
Indian Languages
Gate
Duplicate Calls
What is real today, in one table
| Item | Details |
|---|---|
| Connection type | Lead source via Edesy workflow integrations |
| Delivery | JustDial pushes each lead to a private webhook URL; your JustDial account manager installs it |
| Plan needed | Lead push is generally a paid JustDial feature |
| Lead data passed to the agent | Name, category searched, area, city and company |
| Do-Not-Call | DNC-flagged leads are held back from automated dialling by default |
| De-duplication | On JustDial's own lead ID |
| After the call | Outcome and extracted fields to Edesy CRM, a CRM in the workflow catalog, Google Sheets or a webhook |
A JustDial enquiry is a buyer who searched a category, saw several listings, and raised their hand. They almost never raise it for one business only. Whoever calls first sets the terms of the conversation — and after about ten minutes, the person has usually already spoken to someone else.
That is a staffing problem more than a sales problem. Enquiries arrive at 9pm, on Sundays, and during festivals. Keeping someone on standby to dial within a minute is not realistic for most teams, so leads sit in an inbox until morning and arrive cold.
An AI voice agent removes the wait entirely. The moment JustDial delivers the enquiry, the agent calls, confirms what the person is looking for, answers the obvious questions, qualifies them, and books a callback or a site visit for your team. Your salespeople start their day with qualified conversations instead of a list of numbers to work through.
Every field JustDial sends is available to the conversation
The enquiry triggers the workflow, which places the call straight away — no polling delay, no batch window.
Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada and more — including natural Hinglish code-mixing.
Opens by referencing the category they searched and their city, so it never sounds like a cold call.
JustDial flags DNC-registered numbers. Those leads are held back from automated dialling by default and surfaced for manual follow-up.
Leads are de-duplicated on JustDial's own lead ID, so a redelivered enquiry never means a second call to the same person.
The workflow writes the outcome, summary, recording link and extracted details to your CRM.
Worth knowing before you start, because it surprises people and no vendor explains it up front: JustDial has no self-serve integration settings. There is no developer portal, no API key to generate, and no screen in your JustDial dashboard where you paste a webhook URL.
Lead delivery to any external system works one way. You generate a URL, you send it to your JustDial account manager, and their backend team installs it. After that, JustDial pushes every new enquiry to that URL automatically.
We give you the URL and the exact wording to send. Every CRM in India — Kylas, LeadSquared, 3Sigma, Zoho — works this same way, so the account-manager step is unavoidable regardless of which vendor you pick. It typically takes a few days on JustDial's side, and lead push is generally available on paid JustDial plans.
Four steps, one of which is on JustDial's side
Pick the language, voice and script — or start from our lead-qualification template.
We generate a private JustDial webhook URL for your account.
Send the URL to your account manager using the wording we provide.
Every enquiry is dialled automatically from that point on.
The call is the start of the workflow, not the end
Interested, not interested, wrong number, callback requested, or your own custom outcomes — set by the agent based on the conversation.
Full transcript and a shareable recording link on every call.
Send an approved WhatsApp Business template with your catalogue, pricing or location right after the call.
The agent can check availability and book a site visit or demo directly into your calendar.
No answer or busy? The lead is retried on a schedule you control, within your calling hours.
Route the outcome onward — update a Google Sheet, email a summary, send WhatsApp, or trigger your own webhook.
The questions people actually ask
Connect wherever your enquiries come from
Call buy-side enquiries as they arrive
Call new leads via Zapier, n8n or Make
Turn any form submission into a phone call
Call every response automatically
Update Kylas through Edesy workflows
Dial leads straight from LeadSquared
Log every call against the Zoho record
Start calls from any Zap
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
Build an agent, connect JustDial, and let every enquiry get a call while it is still warm.
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