Connect HubSpot CRM with WhatsApp to sync contacts, log conversations in deal timelines, and run targeted WhatsApp broadcasts from HubSpot lists.
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What you get with WhatsApp CRM for HubSpot
Bi-directional sync between WhatsApp contacts and HubSpot CRM records. Automatically create or update contacts, companies, and deals based on WhatsApp interactions.
Every WhatsApp conversation is logged in the associated HubSpot deal timeline. Sales reps see the full chat history alongside emails, calls, and notes.
Use HubSpot Workflows to trigger WhatsApp messages based on lifecycle stage changes, deal movements, or marketing events. Automate follow-ups at scale.
Target WhatsApp broadcasts using HubSpot Smart Lists and Active Lists. Segment audiences by deal stage, marketing hub engagement, or any contact property.
Simple setup process - connect in minutes
Benefits for your HubSpot workflow
Unify WhatsApp and HubSpot data for a complete customer view
Automate WhatsApp outreach using HubSpot Workflows
Track WhatsApp conversations alongside deal pipelines
Improve lead nurturing with WhatsApp follow-ups triggered by HubSpot events
Leverage HubSpot reporting to measure WhatsApp campaign ROI
Common ways to use WhatsApp CRM with HubSpot
Trigger WhatsApp welcome messages when new contacts enter a HubSpot lifecycle stage
Log all WhatsApp support chats in HubSpot deal and contact timelines for sales context
Send WhatsApp broadcasts to HubSpot Marketing Hub lists for product launches and promotions
Automatically move HubSpot deals to the next stage when customers respond on WhatsApp
Create HubSpot tickets from WhatsApp support conversations for seamless escalation
Common questions about HubSpot integration
The integration works with HubSpot Free, Starter, Professional, and Enterprise plans. However, Workflow-triggered messaging requires Professional or Enterprise plans since Workflows are not available on Free or Starter.
Yes, you can insert any HubSpot contact or deal property as a personalization token in WhatsApp message templates. This includes custom properties you have created in HubSpot.
When contacts are added to or removed from HubSpot Active Lists, the integration automatically updates WhatsApp broadcast lists in real time. Static List changes sync on a scheduled basis.
Yes, WhatsApp conversations can be attributed to HubSpot campaigns. You can track which campaign drove the WhatsApp interaction and measure its contribution to deals closed.
WhatsApp CRM works with many platforms
Sync your HubSpot contacts and conversations with WhatsApp CRM