WhatsApp CRM for Every Business

From e-commerce to healthcare, startups to enterprise. See how businesses like yours use WhatsApp CRM.

By Industry

Tailored solutions for your sector

  • E-commerce

    Order updates, delivery tracking, abandoned cart recovery, and customer support.

  • Healthcare

    Appointment reminders, prescription updates, patient queries, and follow-ups.

  • Education

    Student queries, admission updates, course information, and parent communication.

  • Real Estate

    Property inquiries, viewing schedules, document sharing, and client updates.

  • Food & Delivery

    Order confirmations, delivery updates, menu inquiries, and feedback collection.

  • Hospitality

    Booking confirmations, check-in updates, guest services, and concierge support.

  • Logistics

    Shipment tracking, delivery confirmations, customer notifications, and support.

  • Services

    Appointment bookings, service updates, quote requests, and client communication.

By Team Type

Solutions for every team size

  • Customer Support

    Multi-agent inbox for high-volume support teams managing hundreds of daily conversations.

  • Sales Teams

    Lead qualification, product demos, quote sharing, and deal closing via WhatsApp.

  • Small Businesses

    Affordable CRM without per-seat pricing. Perfect for growing teams.

  • Startups

    Self-hosted solution with full data control and customization.

  • Agencies

    White-label CRM for managing client communications at scale.

  • International Teams

    Reach customers globally on their preferred messaging platform.

Real Results

How teams use WhatsApp CRM

"Switched from WATI and saved $500/month on per-agent fees. Same features, better price."

$500/mo Saved

E-commerce

Founder

"Our response time dropped from 2 hours to 15 minutes with the unified team inbox."

15min Response

Support

Manager

"Self-hosted option was perfect for GDPR compliance. Full control over patient data."

GDPR Compliant

Healthcare

CTO

Common Use Cases

What teams do with WhatsApp CRM

Customer Support

Handle support tickets, FAQs, and issue resolution via WhatsApp.

Order Management

Order confirmations, tracking updates, and delivery notifications.

Lead Qualification

Capture and qualify leads through WhatsApp conversations.

Appointment Booking

Schedule appointments and send automated reminders.

Automated Workflows

Welcome messages, auto-replies, and workflow automation.

Follow-ups

Automated follow-up messages and customer engagement.

Results by Use Case

What different teams achieve

Support Teams

  • Faster response times

    15-minute average

  • Higher satisfaction

    95%+ CSAT scores

  • Team efficiency

    Handle 3x volume

  • Better tracking

    Full conversation history

Sales Teams

  • Lead conversion

    40% higher close rate

  • Quick responses

    Engage leads instantly

  • Rich media

    Share catalogs, demos

  • Track progress

    Pipeline visibility

E-commerce Workflow

From order to delivery

  1. Step 1 of 4: Order Placed

    Auto-confirmation message sent

  2. Step 2 of 4: Payment Update

    Payment status notification

  3. Step 3 of 4: Shipping Alert

    Tracking number shared

  4. Step 4 of 4: Delivery Confirm

    Feedback request sent

Support Team Workflow

Efficient ticket management

  1. Step 1 of 4: Message Arrives

    Assigned to agent

  2. Step 2 of 4: Agent Responds

    Tagged and tracked

  3. Step 3 of 4: Issue Resolved

    Marked as complete

  4. Step 4 of 4: Follow-up

    Satisfaction survey

Benefits by Team Size

Scale with your business

Solo Founders

Manage all customer conversations from one inbox. Professional CRM without the cost.

Small Teams (2-10)

Collaborate without per-agent fees. Unlimited team members included.

Growing Teams (10-50)

Advanced workflows, automation, and analytics as you scale.

Enterprise (50+)

White-label, multi-account, dedicated infrastructure, and support.

Industry-Specific Features

Built for your needs

E-commerce

  • Order tracking

    Real-time updates

  • Product catalogs

    Rich media sharing

  • Abandoned carts

    Recovery workflows

  • Payment links

    Quick checkout

Healthcare

  • HIPAA compliance

    Self-hosted option

  • Appointment reminders

    Automated scheduling

  • Prescription updates

    Secure messaging

  • Patient history

    Full conversation logs

Ready for Your Use Case?

Start managing customer conversations today