Virtual Number Feature

Local Numbers in Multiple Cities

You can hold numbers for multiple cities under a single account and route them independently. A customer in Pune calling a Pune number is materially more likely to call at all than one weighing up an unfamiliar area code - local presence is one of the few things that changes whether the phone rings, not just what happens after it does.

No hardware

Browser-based agents

API included

What Multi-City Numbers gives you

Hold numbers in several Indian cities on one account, so you look local everywhere you sell.

Look local in each market

A local area code removes the hesitation an unfamiliar or national number creates.

One account, many numbers

City numbers are managed together rather than as separate accounts and separate bills.

Route each city separately

A city number can ring the person who covers that region.

Measure city by city

Per-number statistics show which cities actually generate calls before you invest further.

How Multi-City Numbers works

End to end, in the order it actually happens.

  1. 1

    Search availability for the city you want.

  2. 2

    Purchase the number on your existing verified account.

  3. 3

    Route it to the right person or team.

  4. 4

    Compare its statistics against your other city numbers.

What Multi-City Numbers does not do

Worth knowing before you build a process around it.

  • Availability varies by city; search shows what exists now.
  • A local number signals local presence. It does not create local delivery, staffing or service coverage.
  • Confirm current city coverage rather than assuming every city is available.

Common uses

  • Expanding to a new city

  • Regional sales teams

  • Testing a market before committing

  • Franchise and branch networks

Used most in

E-commerceReal EstateEducationHealthcare

Related features

Available Now vs Built On Request

Indian virtual numbers are live today, activated after a one-time KYC check. Everything in the second list we arrange for customers who need it - tell us what you need.

Available now

  • Indian mobile, landline, toll-free and 92-series numbers

    Mobile from Rs 499/month, landline from Rs 449/month, toll-free from Rs 999/month. No setup fee.

  • AI voice agent on the number

    Let an AI receptionist answer calls in Indian languages, 24x7.

  • IVR menus

    Press 1 for sales, 2 for support - route callers to the right place.

  • Call forwarding

    Ring your mobile or your team from the virtual number.

  • Call recording

    Record calls for quality and disputes.

  • Developer routing

    Send calls to your webhook, SIP endpoint, WebRTC app or media stream.

  • US and Canada numbers

    Buy US/Canada numbers instantly from India.

Pricing

Landline from Rs 449/month, mobile from Rs 499/month, toll-free from Rs 999/month, no setup fee. Calls billed per minute. Numbers are activated after KYC approval (PAN plus Aadhaar or business documents), usually within 24 hours.

Built on request

  • Numbers in other countries

    UK, UAE, Singapore, Australia and more - provisioned manually.

  • SMS on the number

    Receive and send SMS on your virtual number.

  • Number porting

    Bring your existing business number to Edesy.

  • WhatsApp Business on the number

    Register the virtual number on the WhatsApp Business API.

  • Vanity / fancy numbers

    Easy-to-remember number series.

  • 1860 numbers

    Shared-cost numbers for support lines.

  • Bulk numbers

    10+ numbers for teams, branches or campaigns, with volume pricing.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Multi-City Numbers FAQs

What is Multi-City Numbers on a virtual phone number?

You can hold numbers for multiple cities under a single account and route them independently. A customer in Pune calling a Pune number is materially more likely to call at all than one weighing up an unfamiliar area code - local presence is one of the few things that changes whether the phone rings, not just what happens after it does.

How does Multi-City Numbers work?

1. Search availability for the city you want. 2. Purchase the number on your existing verified account. 3. Route it to the right person or team. 4. Compare its statistics against your other city numbers.

What does Multi-City Numbers not do?

Availability varies by city; search shows what exists now. A local number signals local presence. It does not create local delivery, staffing or service coverage. Confirm current city coverage rather than assuming every city is available.

Which industries use Multi-City Numbers most?

E-commerce, Real Estate, Education, Healthcare. Typical uses are expanding to a new city, regional sales teams, testing a market before committing, franchise and branch networks.

What is a virtual phone number?

A virtual phone number is a telephone number that is not tied to a specific phone line or SIM card. Calls to this number can be forwarded to any mobile, landline, or VoIP device. It works over the cloud, so you can manage it from anywhere.

How quickly can I get a virtual number?

Sign up, complete a one-time KYC (PAN plus Aadhaar for individuals, or business documents for companies), and choose your number. KYC is reviewed by our team, usually within 24 hours, and the number goes live as soon as you buy it after approval.

Set up Multi-City Numbers on your number

Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.