INTEGRATION

Salesforce Voice Integration

Click-to-call from Salesforce records via Edesy voice agent. Calls auto-log as Tasks with recording.

Rs 24,999

Flat Fee

3-5 days

Delivery Timeline

5

Deliverables

GST

Invoice Included

Razorpay Verified

GST Invoice

Fixed Price

Scoping Call First

What you get

Salesforce Voice Integration

Salesforce has native click-to-call via Open CTI, but it relies on the agent's phone or a third-party telephony connector. This integration adds AI voice agent calls directly from Salesforce: trigger an outbound AI call from a Lead/Contact/Opportunity, or have inbound AI calls auto-create Tasks linked to the right record. Transcript and recording attached automatically.

Deliverables

What's included

Every item below is delivered before final payment.

Lightning Web Component for click-to-call

Apex trigger for outbound AI voice call

Custom fields for recording URL, transcript, outcome

Permission set for sales/CS teams

Admin documentation

Best For
Who buys this

Sales / CS teams using Salesforce

Pricing
Rs 24,999 flat
3-5 days

Plus 18% GST at Razorpay checkout. Add your GSTIN to claim Input Tax Credit. Per-minute platform usage billed separately on prepaid wallet at voice-agent.edesy.in.

Process

How this works

1
Inquire / Buy

Buy Now triggers Razorpay checkout. Inquire First books a scoping call.

2
Scoping call (30 min)

Confirm fit, deliverables, success criteria, go-live date. No payment yet for Inquire path.

3
Razorpay invoice / payment

Rs 24,999 + 18% GST. Add GSTIN to claim Input Tax Credit.

4
Delivery

3-5 days from kickoff. Weekly check-ins; daily near launch.

5
Sign-off + training

Acceptance review, knowledge transfer, runbook handover.

FAQ

Ready to start salesforce voice integration?

Buy directly via Razorpay (GST invoice included), or talk to sales first if you need a custom scope.